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PROBLEM Trigger Doesn't Resolve

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  • jasonclamb
    Junior Member
    • Jul 2020
    • 5

    #1

    PROBLEM Trigger Doesn't Resolve

    I am monitoring an APC Smart-UPS with a NMC. I am pulling values using SNMP and Template APC NMC2. It seems the correct values are being polled, here is the last
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    But the Input voltage low (< 190) was triggered, and it isn't clear why this hasn't resolved since the average of the last 30 seconds is > 190.

    Here is the Trigger definition:
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    And the problem that has persisted since I've added this host/template:
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    I have tried changing the Trigger definition changing ".avg(30)" to ".last(1)" but this didn't help clear the trigger.

    Looking for any advise as to how to troubleshoot this trigger not clearning.

    Thank you,
    Jason
  • jasonclamb
    Junior Member
    • Jul 2020
    • 5

    #2
    Ok, this was just a moron moment. The template must have been for the EU, and I am in the US - our voltages are 120 V and clearly the trigger is setup for low voltage < 190 which 120V always is.
    Duh.

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