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No alert message sent upon update problem

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  • kbencze95
    Junior Member
    • Feb 2021
    • 18

    #1

    No alert message sent upon update problem

    I have an operation, which sends a message without problem, when a certain event is triggered, but it is unable to send a message, when the update operation is happening.

    On the action log, the problem is visualized:
    Click image for larger version  Name:	Névtelen.png Views:	0 Size:	17.8 KB ID:	418313

    At step 1 it sends the message without a problem. But open acknowledging the problem it does not. Looks like no update operation is configured, but there is:

    Click image for larger version  Name:	G83bTjO.png Views:	0 Size:	9.0 KB ID:	418314

    What am I missing here?

    Let me know if my problem needs further clarifications.
    Last edited by kbencze95; 08-02-2021, 11:47.
  • kbencze95
    Junior Member
    • Feb 2021
    • 18

    #2
    Problem solved! Update operations only sends messages, if a different person Acknowledged the problem! Took me some time to figure it out.

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