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Zabbix triggers active but disappear from dashboard.

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  • Veselin Kolev
    Junior Member
    • Feb 2021
    • 1

    #1

    Zabbix triggers active but disappear from dashboard.

    Hello fellow Zabbix enthusiasts,

    This is my first post here, so sorry if this has been answered (I tried searching). I have a specific problem I have tried to debug for a month now. Okay so we use Zabbix to monitor our servers and its all fine and dandy.
    I implemented a way for Zabbix to monitor Windows Failover Cluster Shared Volumes capacity and free space. Zabbix server asks the Zabbix agent to run a Powershell script which returns the information about the CSV volumes.
    Now keep in mind that we monitor CPU usage, service availability etc. and those triggers work fine.
    The problem is with the triggers for percentage free space of the CSV's, they fire correctly but the problem is they disappear after about 3 days. Now I don't mean they disappear from the host's triggers, they just disappear from the dashboard. When I look at the host's triggers they are shown with status 'PROBLEM' and are not resolved. I can see current information in "Latest data" tab and its being populated regularly. We have multiple domain environment and we have two Zabbix servers and this problem occurs on only one of those servers.
    On the working server the fired trigger can stay on the dashboard for months or until its been resolved. Now these triggers are being generated from a template which has prototype items and prototype triggers and on the working server I use the same template.
    So far I have tried to look into every single tab and option that might be relevant to the problem, I rewrote the script that gets the CSV info, I have remade the template, I have edited and played around the discovery rules intervals. So far the only way to "fix" the problem is to clear and unlink the template from the hosts and link it again, this generates new triggers that fire and show up on the dashboard only to disappear again after around 3 days.
    Do you guys have any suggestions for this problem?

    Zabbix server 4.2.8

    Best regards.
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