Host with low items got from a Template OS Windows

[marafado88]

Hello,

I have two Windows hosts, one with Windows Server 2008 (with agent 3.4.6) and another with Window Server 2012 (with agent 3.4.6), using Template OS Windows, where I am getting around 200 items from those devices. Both working in passive mode.

Recently I added a new Windows host, with Windows Server 2019, where I added Template Os Windows, but after a while I notice that there was just a few items received. Tried with four versions of agents, 3.0.31, 4.4.10, 5.0.8 and 5.2.4 but not success.

I am using Zabbix 4.0.27.

Should I use only the old 3.4.6 agent?

If you need more info just let me know.

[marafado88]

On agent side seems ok:

7348:20210216:101145.118 Starting Zabbix Agent [X-SERVER]. Zabbix 3.4.6 (revision 76819). 7348:20210216:101145.119 **** Enabled features **** 7348:20210216:101145.121 IPv6 support: YES 7348:20210216:101145.123 TLS support: NO 7348:20210216:101145.124 ************************** 7348:20210216:101145.125 using configuration file: C:\Program Files\Zabbix Agent\conf\zabbix_agentd.win.conf 7348:20210216:101145.128 agent #0 started [main process] 3728:20210216:101145.130 agent #1 started [collector] 6784:20210216:101145.133 agent #2 started[listener #1] 4712:20210216:101145.134 agent #3 started[listener #2] 7856:20210216:101145.136 agent #4 started[listener #3]

On Server side, on the specific host I have 3 discovery rules (Mounted filesystem discovery, network interface discovery and windows service discovery) with status of not supported, where in info I have:

Cannot find the "data" array in the received JSON object.

On agent side seems ok:

7348:20210216:101145.118 Starting Zabbix Agent [X-SERVER]. Zabbix 3.4.6 (revision 76819). 7348:20210216:101145.119 **** Enabled features **** 7348:20210216:101145.121 IPv6 support: YES 7348:20210216:101145.123 TLS support: NO 7348:20210216:101145.124 ************************** 7348:20210216:101145.125 using configuration file: C:\Program Files\Zabbix Agent\conf\zabbix_agentd.win.conf 7348:20210216:101145.128 agent #0 started [main process] 3728:20210216:101145.130 agent #1 started [collector] 6784:20210216:101145.133 agent #2 started[listener #1] 4712:20210216:101145.134 agent #3 started[listener #2] 7856:20210216:101145.136 agent #4 started[listener #3]

On Server side, on the specific host I have 3 discovery rules (Mounted filesystem discovery, network interface discovery and windows service discovery) with status of not supported, where in info I have:

Cannot find the "data" array in the received JSON object.

Using zabbix_get, I got (tried with those 3):

PS C:\Program Files\Zabbix Agent> .\zabbix_get.exe -s [URL="https://127.0.0.1/"]127.0.0.1[/URL] -k service.discovery

zabbix_get.exe [9220]: Get value error: cannot connect to [[[URL="https://127.0.0.1/"]127.0.0.1[/URL]]:10050]: Connection refused.

But using zabbix_agentd:

PS C:\Program Files\Zabbix Agent> .\zabbix_agentd.exe -t vfs.fs.discovery

I was able to get a JSON output in those 3. There was no errors, all raw data.

Could it be a template issue or even zabbix server version issue?
Using zabbix_get, I got (tried with those 3):

PS C:\Program Files\Zabbix Agent> .\zabbix_get.exe -s 127.0.0.1 -k service.discovery

zabbix_get.exe [9220]: Get value error: cannot connect to [[127.0.0.1]:10050]: Connection refused.

But using zabbix_agentd:

PS C:\Program Files\Zabbix Agent> .\zabbix_agentd.exe -t vfs.fs.discovery

I was able to get a JSON output in those 3. There was no errors, all raw data.

Could it be a template issue or even zabbix server version issue?