Excluding Windows Services not working

[msdPeter]

Hello!

I´m brand new to Zabbix and still learning to do things. One thing that does not work is excluding Windows services from triggering.

I have several server and most of them trigger the "Windows Update" and "Smartcard" and some other not-running-alert. I have read that I need to insert an exception into "Configuration/Templates/Windows services by Zabbix agent/Discovery Rules/Windows services discovery/Filters" like this:

C {#SERVICE.NAME} does not match ^(WbioSrvc|KDService|Smartcard|edgeupdate|Windows Update)$

But the servers still trigger those alerts. What might I be doing wrong?

Thanks for your help and kind regards!

[Taomyn]

I was facing similar with a few manual services being temporarily changed by system processes to auto then back to manual, and then triggering the alerts - this apparently is normal on Windows. The way I found to fix it was to modify the template being used by the hosts, which looks like this



The "BITS" service is one I added, but I suppose it can be overridden on a host basis as well according to the description.

I think I had to also remember to delete the unwanted trigger on the hosts as well as they are not removed - I could be wrong though.

[msdPeter]

Thanks, Taomyn! That worked very well :-)