Zabbix-agent is refusing to run

[Nizen]

Hello!

I am at a loss as to why zabbix-agent refuses to run. I do service zabbix-agent start or /etc/init.d/zabbix-agent start, and it says okay, but then when I check the service status or pas aux, it is not running:

Zabbix agent v2.2.9 on Ubuntu 14.04

* zabbix_agentd starting... [ OK ]
root@hydra-web-03:/var/log# service zabbix-agent status
* zabbix_agentd is not running

/usr/sbin/zabbix_agentd -c /etc/zabbix/zabbix_agentd.conf
zabbix_agentd [18130]: cannot open [/var/log/zabbix-agent/zabbix_agentd.log]: [13] Permission denied

File: ‘/var/log/zabbix-agent/’
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: ca01h/51713d Inode: 918653 Links: 2
Access: (0755/drwxr-xr-x) Uid: ( 107/ zabbix) Gid: ( 113/ zabbix)

So, obviously, even if I change the logging to debug, I'm getting no information.

I've been working on this all day, so I'm sure I'm missing some useful information on this original post. I can answer any questions. however.

Thanks in advance for any help!

[RaidJan]

It sound like zabbix doesn't have the correct permissions to write his log :

zabbix_agentd [18130]: cannot open [/var/log/zabbix-agent/zabbix_agentd.log]: [13] Permission denied

You need to change permission of this folder according to the user you're using. Zabbix cannot run without logging file I think.

[Nizen]

Thanks for the response!

I have changed the perms on the /var/log/zabbix-agent directory, as well as tried adding zabbix to the syslog group. No-go. I took an strace of zabbix_agentd and this is what I got:

http://pastebin.com/8idWxVNE

[RaidJan]

Honestly I don't really understand all theses informations, can you give agent conf and agent log data?


I'm using also Ubuntu LTS 14.04 and I have various agent version who are running well.