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Some Help Needed on Crashing Zabbix Proxy

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  • danny.scnx
    Junior Member
    • Jul 2021
    • 2
    #1

    Some Help Needed on Crashing Zabbix Proxy

    Hi all,

    I'm first time creating topic here. Needed some help to look into zabbix proxy crashing issue.

    We were using this docker image version across different servers.
    And found that certain proxies are crashing with the following error logs.
    Might be related to losing network connection to Zabbix Server but prior to this version, things are all running fine.

    zabbix/zabbix-proxy-sqlite3:5.4-ubuntu-latest (Zabbix 5.4.1 (revision ecb5b33))

    Any help is appreciated!

    HTML Code:
    166:20210707:012020.834 Got signal [signal:11(SIGSEGV),reason:1,refaddrnil)]. Crashing ...
166:20210707:012020.834 ====== Fatal information: ======
166:20210707:012020.834 Got signal [signal:11(SIGSEGV),reason:1,refaddrnil)]. Crashing ...
166:20210707:012020.834 Program counter: 0x55e4832f0a4f
166:20210707:012020.834 ====== Fatal information: ======
166:20210707:012020.834 === Registers: ===
166:20210707:012020.834 Program counter: 0x55e4832f0a4f
166:20210707:012020.834 r8 = 55e48384d9b0 = 94439947426224 = 94439947426224
166:20210707:012020.834 === Registers: ===
166:20210707:012020.834 r9 = 7fff925a24e0 = 140735648769248 = 140735648769248
166:20210707:012020.834 r8 = 55e48384d9b0 = 94439947426224 = 94439947426224
166:20210707:012020.834 r10 = 55e4834e05c9 = 94439943833033 = 94439943833033
166:20210707:012020.834 r9 = 7fff925a24e0 = 140735648769248 = 140735648769248
166:20210707:012020.834 r11 = 55e4837d3820 = 94439946926112 = 94439946926112
166:20210707:012020.834 r10 = 55e4834e05c9 = 94439943833033 = 94439943833033
166:20210707:012020.834 r12 = 55e4834dcec8 = 94439943818952 = 94439943818952
166:20210707:012020.834 r11 = 55e4837d3820 = 94439946926112 = 94439946926112
166:20210707:012020.834 r13 = 1 = 1 = 1
166:20210707:012020.834 r12 = 55e4834dcec8 = 94439943818952 = 94439943818952
166:20210707:012020.834 r14 = 0 = 0 = 0
166:20210707:012020.834 r13 = 1 = 1 = 1
166:20210707:012020.834 r15 = 0 = 0 = 0
166:20210707:012020.834 r14 = 0 = 0 = 0
166:20210707:012020.834 rdi = 0 = 0 = 0
166:20210707:012020.834 r15 = 0 = 0 = 0
166:20210707:012020.834 rsi = 7fff925a86b4 = 140735648794292 = 140735648794292
166:20210707:012020.834 rdi = 0 = 0 = 0
166:20210707:012020.834 rbp = 7fff925a67b0 = 140735648786352 = 140735648786352
166:20210707:012020.834 rsi = 7fff925a86b4 = 140735648794292 = 140735648794292
166:20210707:012020.834 rbx = 1 = 1 = 1
166:20210707:012020.834 rbp = 7fff925a67b0 = 140735648786352 = 140735648786352
166:20210707:012020.834 rdx = 7fff925a86b4 = 140735648794292 = 140735648794292
166:20210707:012020.834 rbx = 1 = 1 = 1
166:20210707:012020.834 rax = 0 = 0 = 0
166:20210707:012020.834 rdx = 7fff925a86b4 = 140735648794292 = 140735648794292
166:20210707:012020.834 rcx = 55e48376b012 = 94439946498066 = 94439946498066
166:20210707:012020.834 rax = 0 = 0 = 0
166:20210707:012020.834 rsp = 7fff925a5f80 = 140735648784256 = 140735648784256
166:20210707:012020.834 rcx = 55e48376b012 = 94439946498066 = 94439946498066
166:20210707:012020.834 rip = 55e4832f0a4f = 94439941802575 = 94439941802575
166:20210707:012020.834 rsp = 7fff925a5f80 = 140735648784256 = 140735648784256
166:20210707:012020.834 efl = 10246 = 66118 = 66118
166:20210707:012020.834 rip = 55e4832f0a4f = 94439941802575 = 94439941802575
166:20210707:012020.834 csgsfs = 2b000000000033 = 12103423998558259 = 12103423998558259
166:20210707:012020.834 efl = 10246 = 66118 = 66118
166:20210707:012020.834 err = 4 = 4 = 4
166:20210707:012020.834 csgsfs = 2b000000000033 = 12103423998558259 = 12103423998558259
166:20210707:012020.834 trapno = e = 14 = 14
166:20210707:012020.834 err = 4 = 4 = 4
166:20210707:012020.834 oldmask = 0 = 0 = 0
166:20210707:012020.834 trapno = e = 14 = 14
166:20210707:012020.834 cr2 = 0 = 0 = 0
166:20210707:012020.834 oldmask = 0 = 0 = 0
166:20210707:012020.834 === Backtrace: ===
166:20210707:012020.834 cr2 = 0 = 0 = 0
166:20210707:012020.834 12: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](zbx_backtrace+0x55) [0x55e483426e37]
166:20210707:012020.834 === Backtrace: ===
166:20210707:012020.834 11: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](zbx_log_fatal_info+0x18f) [0x55e483427145]
166:20210707:012020.834 12: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](zbx_backtrace+0x55) [0x55e483426e37]
166:20210707:012020.834 10: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](+0x1bfb18) [0x55e483427b18]
166:20210707:012020.834 11: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](zbx_log_fatal_info+0x18f) [0x55e483427145]
166:20210707:012020.834 9: /lib/x86_64-linux-gnu/libpthread.so.0(+0x153c0) [0x7fa24f1ad3c0]
166:20210707:012020.834 10: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](+0x1bfb18) [0x55e483427b18]
166:20210707:012020.834 8: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](+0x88a4f) [0x55e4832f0a4f]
166:20210707:012020.834 9: /lib/x86_64-linux-gnu/libpthread.so.0(+0x153c0) [0x7fa24f1ad3c0]
166:20210707:012020.834 7: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](+0x88fbc) [0x55e4832f0fbc]
166:20210707:012020.834 8: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](+0x88a4f) [0x55e4832f0a4f]
166:20210707:012020.834 6: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](datasender_thread+0x191) [0x55e4832f13fe]
166:20210707:012020.834 7: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](+0x88fbc) [0x55e4832f0fbc]
166:20210707:012020.834 5: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](zbx_thread_start+0x3b) [0x55e48342c9cf]
166:20210707:012020.834 6: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](datasender_thread+0x191) [0x55e4832f13fe]
166:20210707:012020.834 4: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](MAIN_ZABBIX_ENTRY+0xb3d) [0x55e4832b0787]
166:20210707:012020.834 5: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](zbx_thread_start+0x3b) [0x55e48342c9cf]
166:20210707:012020.834 3: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](daemon_start+0x30f) [0x55e483426970]
166:20210707:012020.834 4: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](MAIN_ZABBIX_ENTRY+0xb3d) [0x55e4832b0787]
166:20210707:012020.834 2: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](main+0x32b) [0x55e4832afbe3]
166:20210707:012020.834 3: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](daemon_start+0x30f) [0x55e483426970]
166:20210707:012020.834 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf3) [0x7fa24e7740b3]
166:20210707:012020.834 2: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](main+0x32b) [0x55e4832afbe3]
166:20210707:012020.834 0: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](_start+0x2e) [0x55e4832ae7ce]
166:20210707:012020.834 1: /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf3) [0x7fa24e7740b3]
166:20210707:012020.834 === Memory map: ===
166:20210707:012020.834 0: /usr/sbin/zabbix_proxy: data sender [sent 0 values in 16.030867 sec, sending data](_start+0x2e) [0x55e4832ae7ce]
166:20210707:012020.835 55e483268000-55e4832ab000 r--p 00000000 fd:00 17699723 /usr/sbin/zabbix_proxy
166:20210707:012020.834 === Memory map: ===
...
...
...
166:20210707:012020.836 7fa24f6a6000-7fa24f6a7000 rw-p 0002d000 fd:00 17565611 /usr/lib/x86_64-linux-gnu/ld-2.31.so
166:20210707:012020.836 7fff92589000-7fff925aa000 rw-p 00000000 00:00 0 [stack]
166:20210707:012020.836 7fa24f6a7000-7fa24f6a8000 rw-p 00000000 00:00 0
166:20210707:012020.836 7fff925f7000-7fff925fa000 r--p 00000000 00:00 0 [vvar]
166:20210707:012020.836 7fff92589000-7fff925aa000 rw-p 00000000 00:00 0 [stack]
166:20210707:012020.836 7fff925fa000-7fff925fb000 r-xp 00000000 00:00 0 [vdso]
166:20210707:012020.836 7fff925f7000-7fff925fa000 r--p 00000000 00:00 0 [vvar]
166:20210707:012020.836 ffffffffff600000-ffffffffff601000 --xp 00000000 00:00 0 [vsyscall]
166:20210707:012020.836 7fff925fa000-7fff925fb000 r-xp 00000000 00:00 0 [vdso]
166:20210707:012020.836 ================================
166:20210707:012020.836 ffffffffff600000-ffffffffff601000 --xp 00000000 00:00 0 [vsyscall]
166:20210707:012020.836 Please consider attaching a disassembly listing to your bug report.
166:20210707:012020.836 ================================
166:20210707:012020.836 This listing can be produced with, e.g., objdump -DSswx zabbix_proxy.
166:20210707:012020.836 Please consider attaching a disassembly listing to your bug report.
166:20210707:012020.836 ================================
166:20210707:012020.836 This listing can be produced with, e.g., objdump -DSswx zabbix_proxy.
8:20210707:012020.842 One child process died (PID:166,exitcode/signal:1). Exiting ...
166:20210707:012020.836 ================================
8:20210707:012020.842 One child process died (PID:166,exitcode/signal:1). Exiting ...
    Tags: None
    • danny.scnx
      Junior Member
      • Jul 2021
      • 2
      #2
      Anyone have any suggestions how to approach this? Or do we really need try doing a disassenbly listing (which I actually have no idea if that helps in containerized context) ?

        Comment

        • Markku
          Senior Member
          Zabbix Certified SpecialistZabbix Certified ProfessionalZabbix Certified Expert
          • Sep 2018
          • 1781
          #3
          Originally posted by danny.scnx
          Anyone have any suggestions how to approach this? Or do we really need try doing a disassenbly listing (which I actually have no idea if that helps in containerized context) ?
          You could update to the latest version, and if that also keeps crashing, open a case on https://support.zabbix.com.

          Markku

            Comment

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