Custom email actions based on STATUS

[dstubbs]

I would like to recieve custom emails depending on the status of a trigger. For example when the STATUS of a trigger is ON, I would like to have email sent with a subject of - WARNING: {TRIGGER.NAME}. When the problem has fixed, the subject would be - CLEARED: {TRIGGER.NAME}.

The ON/OFF can be somewhat confusing at times and maybe misinterpreted.

Is this possible?

[peter_field]

Use two actions

The way I'd tackle this is to create two actions.

Action 1:
Subject: WARNING:{TRIGGER.NAME}
Message:
{TRIGGER.NAME}: {STATUS}
{DATE} {TIME}
Trigger key: {TRIGGER.KEY}
Value: {{HOSTNAME}:{TRIGGER.KEY}.last(0)}
Host: {HOSTNAME}

Set the following conditions:
Trigger value = ON
Trigger severity >= AVERAGE (or whatever other conditions you want)

Action 2:
Subject: CLEARED:{TRIGGER.NAME}
Message:
{TRIGGER.NAME}: {STATUS}
{DATE} {TIME}
Trigger key: {TRIGGER.KEY}
Value: {{HOSTNAME}:{TRIGGER.KEY}.last(0)}
Host: {HOSTNAME}

Set the following conditions:
Trigger value = OFF
Trigger severity >= AVERAGE (or whatever other conditions you want)

This should work, and its probably not a bad idea. In my action message I have the following text to clarify:
ON = Problem is occurring.
OFF = Problem has been rectified.
I might change to this idea, rather than a single action.

[dstubbs]

Thanks Peter

Thanks Peter!

Worked like a charm!

[MrRobbert]

Hi all..


Where can i fill in this:

Trigger key: {TRIGGER.KEY}
Value: {{HOSTNAME}:{TRIGGER.KEY}.last(0)}
Host: {HOSTNAME}

Trigger key: {TRIGGER.KEY}
Value: {{HOSTNAME}:{TRIGGER.KEY}.last(0)}
Host: {HOSTNAME}


I cant see those...

Greets Robbert