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[Z30005] The client was disconnected by the server because of inactivity.

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  • aram535
    Junior Member
    • Aug 2021
    • 3

    #1

    [Z30005] The client was disconnected by the server because of inactivity.

    Hi,

    I just installed Zabbix in my home lab and am having a small issue.

    Setup on ESXi 7, same vSwitch, same network:

    zabbix running on RHEL 8, selinux disabled, firewall disabled for now
    mysql running Ubuntu 20.04.2 LTS, firewall disabled for now

    Zabbix version: 5.4.3
    Mysql version: 8.0.26

    69835:20210808:063133.624 [Z3005] query failed: [4031] The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. [select u.userid,u.roleid,r.type from sessions s,users u,role r where s.userid=u.userid and s.sessionid='015107f59fc50b8c0fe123338dcd6ecc' and s.status=0 and u.roleid=r.roleid]
    69831:20210808:063143.884 [Z3005] query failed: [4031] The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. [select u.userid,u.roleid,r.type from sessions s,users u,role r where s.userid=u.userid and s.sessionid='015107f59fc50b8c0fe123338dcd6ecc' and s.status=0 and u.roleid=r.roleid]
    69837:20210808:063205.333 [Z3005] query failed: [4031] The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. [select u.userid,u.roleid,r.type from sessions s,users u,role r where s.userid=u.userid and s.sessionid='015107f59fc50b8c0fe123338dcd6ecc' and s.status=0 and u.roleid=r.roleid]
    69821:20210808:063613.244 [Z3005] query failed: [4031] The client was disconnected by the server because of inactivity. See wait_timeout and interactive_timeout for configuring this behavior. [select u.userid,u.roleid,r.type from sessions s,users u,role r where s.userid=u.userid and s.sessionid='015107f59fc50b8c0fe123338dcd6ecc' and s.status=0 and u.roleid=r.roleid]
    If you look at a bunch of the errors (not included above), notice the odd time difference between the entries: 1, 73, 58, 46, 134, 20, 177, 69, 17, 5, 11, 215, 61, 20, 10, 62, 408, 294, 326, 294, 10, 71, 51, 273, 21, 102

    Checking around the forum, I have tried the following:

    Increased the timeout for the mysql server:

    interactive_timeout = 86400
    wait_timeout = 86400

    Changed the IPv4 timeout to 300 (default 7200):
    net.ipv4.tcp_keepalive_time=300

    Zabbix-server config:
    DBHost=192.168.1.16
    DBName=zabbix
    DBPassword=.....
    DBPort=3306
    DBSchema=zabbix
    DBUser=zabbix
    LogFileSize=0
    LogFile=/var/log/zabbix/zabbix_server.log
    LogSlowQueries=3000
    PidFile=/var/run/zabbix/zabbix_server.pid
    SNMPTrapperFile=/var/log/snmptrap/snmptrap.log
    StartPollers=30
    StartIPMIPollers=1
    StartPollersUnreachable=10
    StartTrappers=30
    StartPingers=10
    StartDiscoverers=10
    StartHTTPPollers=10
    StartTimers=1
    StartDBSyncers=4
    StatsAllowedIP=127.0.0.1,192.168.1.0/24,zabbix
    Timeout=4

    Any help would be appreciated.
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