Error Sending Data from Webbooks from Zabbix to Zammad

[kmiller10]

Sending failed: Request failed with status code 422 Check debug log for more information.

00:00:00.001 [Debug] [ Zammad Webhook ] Sending request: http://172.15.7.141/api/v1/tickets {“title”:"{ALERT.SUBJECT}",“group”:“Users”,“articl e”:{“subject”:"{ALERT.SUBJECT}",“body”:"{ALERT.MES SAGE}",“type”:“note”,“internal”:false},“customer”: “[email protected]”}
00:00:00.068 [Debug] [ Zammad Webhook ] Received response with status code 422: {“error”:“Userdetail is required but missing.”,“error_human”:“Userdetail is required but missing.”}
00:00:00.068 [Warning] [ Zammad Webhook ] ERROR: filesynced apk Request failed with status code 422 Check debug log for more information.


Can anyone guide me through i have tested the API on postman against zammad it is working .But zabbix is not communicating

[kmiller10]

"Userdetail is required but missing"
I have no knwoledge of Zammad whatsoever, but this one kind of indicates, that you should authorize yourself somehow? send a username/password or token or something with the payload?

I contacted the support team and they resolved the issue. Thank you!

[cyber]

"Userdetail is required but missing"
I have no knwoledge of Zammad whatsoever, but this one kind of indicates, that you should authorize yourself somehow? send a username/password or token or something with the payload?...