Standard Zabbix template don't detect network interface on windows

[ijurisic]

Zabbix server 5.4.4 and 6.0.0aplaha3 give same result:

On Windows 2008 I install Zabbix Agent 2 (5.4.4) and set ServerActive to my Zabbix server and on Server I add template Windows by Zabbix agent active and I have this errors in log :

66644:20210929:074955.758 item "MYHOST:net.if.in["{5F6CBC98-5702-480C-B7F5-3605EADB9F69}",dropped]" became not supported: Cannot obtain network interface information.
66644:20210929:074955.759 item "MYHOST:net.if.in["{5F6CBC98-5702-480C-B7F5-3605EADB9F69}",errors]" became not supported: Cannot obtain network interface information.
66644:20210929:074955.759 item "MYHOST:net.if.in["{5F6CBC98-5702-480C-B7F5-3605EADB9F69}"]" became not supported: Cannot obtain network interface information.
66644:20210929:074955.759 item "MYHOST:net.if.out["{5F6CBC98-5702-480C-B7F5-3605EADB9F69}",dropped]" became not supported: Cannot obtain network interface information.
66644:20210929:074955.762 item "MYHOST:net.if.out["{5F6CBC98-5702-480C-B7F5-3605EADB9F69}",errors]" became not supported: Cannot obtain network interface information.
66645:20210929:075000.760 item "MYHOST:net.if.out["{5F6CBC98-5702-480C-B7F5-3605EADB9F69}"]" became not supported: Cannot obtain network interface information.

When I going check net.if.list (zabbix_get -s 192.168.0.2 -k net.if.list) I got:

Ethernet enabled - WAN Miniport (IPv6)
Ethernet enabled - WAN Miniport (Network Monitor)
Ethernet enabled - vmxnet3 Ethernet Adapter #3-QoS Packet Scheduler-0000
Ethernet enabled - vmxnet3 Ethernet Adapter #3-WFP LightWeight Filter-0000
Ethernet enabled - WAN Miniport (Network Monitor)-QoS Packet Scheduler-0000
Ethernet unknown - Intel(R) PRO/1000 MT Network Connection
Ethernet enabled - WAN Miniport (IP)
Ethernet unknown - vmxnet3 Ethernet Adapter
Ethernet unknown - vmxnet3 Ethernet Adapter #2
Ethernet enabled 192.168.0.2 vmxnet3 Ethernet Adapter #3
Ethernet enabled - WAN Miniport (IP)-QoS Packet Scheduler-0000
Ethernet enabled - WAN Miniport (IPv6)-QoS Packet Scheduler-0000
PPP enabled - WAN Miniport (PPPOE)
PPP enabled - RAS Async Adapter
Software Loopback enabled 127.0.0.1 Software Loopback Interface 1
Tunnel type encapsulation enabled - WAN Miniport (SSTP)
Tunnel type encapsulation enabled - WAN Miniport (IKEv2)
Tunnel type encapsulation enabled - WAN Miniport (L2TP)
Tunnel type encapsulation enabled - WAN Miniport (PPTP)
Tunnel type encapsulation enabled - Microsoft ISATAP Adapter

[ijurisic]

any solution for v5.4.4 ? I still don't have network traffic from windows where I install zabbix agent?

[ijurisic]

Get previous version of template from git.. hope that link works ..
https://git.zabbix.com/projects/ZBX/...d154bd556dabc9

I import template but now I have unsupport preprocessing:

13365:20210929:143725.187 item "MYHOST:net.if.type["{0B990BE3-51A0-4B3C-AEA8-30132D036B1A}"]" became not supported: Preprocessing failed for: [{"AdapterTypeId":0,"Description":"vmxnet3 Ethernet Adapter","DeviceID":"13","Name":"vmxnet3 Ethe...1. Failed: cannot extract value from json by path "$[?(@.GUID == "{0B990BE3-51A0-4B3C-AEA8-30132D036B1A}")].AdapterTypeId.first()": no data matches the specified path

13365:20210929:143725.191 item "MYHOST:net.if.status["{0B990BE3-51A0-4B3C-AEA8-30132D036B1A}"]" became not supported: Preprocessing failed for: [{"AdapterTypeId":0,"Description":"vmxnet3 Ethernet Adapter","DeviceID":"13","Name":"vmxnet3 Ethe...1. Failed: cannot extract value from json by path "$[?(@.GUID == "{0B990BE3-51A0-4B3C-AEA8-30132D036B1A}")].NetConnectionStatus.first()": no data matches the specified path

[ijurisic]

That older template version should not have that preprocessing step... That GUID part was added to latest version, what is not working for you...
diff is here...

https://git.zabbix.com/projects/ZBX/repos/zabbix/diff/templates/os/windows_agent_active/template_os_windows_agent_active.yaml?until=e0d32c279dd6c514a5bdd993f729f0edd917daf2

I think you may have some mistake during updating template.. did you unlink and clear the old one and linked new one?

I now unlink and clear, now I will wait about 30 min. to collect more data. Thanks

[ijurisic]

All work now, thanks lot !!!

[mckaygerhard]

long time since that error.. i already reported at zabbix but seems people just dont care.. https://support.zabbix.com/browse/ZBX-21217

we must give up a vote to get this solved and put comment.. https://support.zabbix.com/browse/ZBX-21217

usage of an older templates will broke in future some stats.. or i dont know.. i like that developers dont change things that are not knowed by thems

also i ask in some other social networks and neither interested..

[mckaygerhard]

oh event i canot post without "approbed" puff