API not returning history data

[fed135]

Hi, I'm having a problem with a query to our Zabbix 2.4 instance. The problem only started happening recently.

I'm asking the API for entries between two dates.

{
"output":"extend",
"itemids: ["200...],
"sortfield":"clock",
"sortorder":"ASC",
"time_from":1442762167,
"time_till":1444490167
}

I'm getting no entries from the call for that specific range, but when I go on the website and show the graph for those itemids, I can see all of the data.

Any ideas why I'm not getting the entries through the API ?

[LenR]

What is the API returning? An error or nothing?

Check latest data to make sure you have history for that item, for that time range.

Try without the time ranges....

[fed135]

No errors, just an empty dataset.
The website shows data (through a graph) for the itemids
Tried with no from/till and I'm still not getting data for my range, or any data older than 5 days.

I've contacted our Zabbix admins to check if they moved or removed the data.

I know that one app is hitting the zabbix instance on a fixed interval asking for the last 5 days, is it possible that Zabbix caches these results and returns them (even if it doesn't match the requested from/till) ?