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Clarification on trigger notifications and permisisons

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  • xaviermace
    Junior Member
    • Feb 2022
    • 4

    #1

    Clarification on trigger notifications and permisisons

    I'm having a little bit of trouble figuring out exactly how notifications and permissions work. For example, I've got two host groups and two users. Both users are in separate groups, one's a Super Admin, one's a regular user. I've got a Trigger Action configured for Host Group B to send message (Email HTML) to both users. If regular user doesn't have permissions for the Host Group, he doesn't get the email. OK, makes sense. Super Admin has permissions by default, so he gets an email. Again, makes sense. However, regular user's Email (HTML) media is configured for severity warning and higher but he's receiving email notifications for informational level problems. Shouldn't the media settings prevent informational level email notifications from being sent. If not, what purpose does configuring the "Use if severity" serve on the user's configuration?
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