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Problem reports as WARNING although it is set to be a disaster

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  • DonPook
    Member
    • Dec 2019
    • 38

    #1

    Problem reports as WARNING although it is set to be a disaster

    Hello,

    From the attached images, I have a trigger which should return a DISASTER state based on a webcheck. For some reason I cannot pinpoint, sometimes it returns correcty as DISASTER, but some others as WARNING. Even when I click on the configuration of the WARNING problem, it takes me to the confiuration which has DISASTER as severity.
    Any clue?

    Cheers
    Attached Files
  • DonPook
    Member
    • Dec 2019
    • 38

    #2
    Nevermind, apparently someone from NOC would log in and change the severity so it won't spam!! (@#&$

    Found it from the audit logs. Case closed.

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