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  • aa777888
    Junior Member
    • Apr 2022
    • 3
    #1

    Can't import templates, all fail

    Brand new to Zabbix, brand new 6.0.3 install on Ubuntu with mysql and Apache.

    Literally the very first thing I do is go find an Edgerouter template here:

    community-templates/Network_Devices/Ubiquiti/template_edgemax_(snmpv2)/6.0 at main · zabbix/community-templates
    https://github.com/zabbix/community-templates/tree/main/Network_Devices/Ubiquiti/template_edgemax_(snmpv2)/6.0
    Zabbix Community Templates repository. Contribute to zabbix/community-templates development by creating an account on GitHub.


    I try to import it and it fails parsing the very first line. I tried a number of other templates, both yaml and xml format, and all fail parsing one line or another.

    Should I just blow the entire installation away and start over with zabbix 5.0? Without Edgemax/Ubiquiti templates I'm immediately dead in the water.

    Click image for larger version Name: Capture.jpg Views: 4855 Size: 78.2 KB ID: 443946

    Tags: None
    • Answer selected by aa777888 at 29-04-2022, 15:41.
      cyber
      Senior Member
      Zabbix Certified SpecialistZabbix Certified Professional
      • Dec 2006
      • 4807
      You are probably trying to import something, that is not really a template file... There is no "<!DOCTYPE html>" anywhere in template file...

      Maybe you should try to copy all of this
      https://raw.githubusercontent.com/zabbix/community-templates/main/Network_Devices/Ubiquiti/template_edgemax_(snmpv2)/6.0/template_edgemax_(snmpv2).yaml

      into a file and then import it...
        • Selected Answer

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        • cyber
          Senior Member
          Zabbix Certified SpecialistZabbix Certified Professional
          • Dec 2006
          • 4807
          #2
          You are probably trying to import something, that is not really a template file... There is no "<!DOCTYPE html>" anywhere in template file...

          Maybe you should try to copy all of this
          https://raw.githubusercontent.com/zabbix/community-templates/main/Network_Devices/Ubiquiti/template_edgemax_(snmpv2)/6.0/template_edgemax_(snmpv2).yaml

          into a file and then import it...
            • Selected Answer

            Comment

            • aa777888
              Junior Member
              • Apr 2022
              • 3
              #3
              Damn, that was a rookie GitHub mistake, wasn't it

                Comment

                • jtnfoley
                  Member
                  • Mar 2022
                  • 76
                  #4
                  ^this^
                  You have to make sure you have downloaded the raw file, not the web page that displays the file on github.
                  Try "Copy raw contents" and paste into a text editor, save with an appropriate name and import. This SHOULD ensure that you are importing the yaml/xml rather than an html webpage.

                  Click image for larger version Name: zabbix_templ_github_copyraw.png Views: 4705 Size: 9.7 KB ID: 443980

                    Comment

                    • Glukas
                      Junior Member
                      • Nov 2021
                      • 17
                      #5
                      I have same problem and all templates I get from GitHub now are coming without xml tags so even by using this "Copy raw contents" I get this:

                      zabbix_export:
                      version: '6.0'
                      date: '2021-11-21T21:21:08Z'
                      groups:
                      -
                      uuid: 7df96b18c230490a9a0a9e2307226338
                      name: Templates
                      templates:
                      .
                      .
                      .

                      And import fails with this error:
                      Details Import failed
                      • Cannot read XML: (4) Start tag expected, '<' not found [Line: 1 | Column: 1].
                      Tried with two browsers, Chrome and Edge and it is exactly same for both.

                      ​Any idea how to download templates properly?

                      Thanks in advance!

                        Comment

                        • Glukas
                          Junior Member
                          • Nov 2021
                          • 17
                          #6
                          OK, got it, looks like now they getting downloaded as yaml file instead of xml.
                          So I either should save raw contents as .yaml or do right click on Raw and choose "Save link as" to get it saved as .yaml automatically.

                            Comment

                            • cyber
                              Senior Member
                              Zabbix Certified SpecialistZabbix Certified Professional
                              • Dec 2006
                              • 4807
                              #7
                              Yaml is nowadays default...

                                Comment

                                • Glukas
                                  Junior Member
                                  • Nov 2021
                                  • 17
                                  #8
                                  It is OK, but it would be nice to have there some notion about it.
                                  Since file on save not always offered to be saved in proper format, one should know which format it is expected to be, instead of messing with it around...

                                    Comment

                                    • cyber
                                      Senior Member
                                      Zabbix Certified SpecialistZabbix Certified Professional
                                      • Dec 2006
                                      • 4807
                                      #9
                                      TBH, git lists this as yaml file, all the extension is present etc... How hard it can be?
                                      I am pretty sure going from xml to yaml was mentioned in some versions release notes.. Carrying all the notes from version to version would make that doc a huge one... ​

                                        Comment

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