An error in thw web UI that does not exist in a zabbix_get command

[bcnx]

Hi,

this concerns the Adaptec RAID controller in https://github.com/nikimaxim/zbx-raid-controller.

An item in this template works on a Windows host, this is the used command and output:

C:\Program Files\Zabbix Agent 2>zabbix_agent2.exe -c zabbix_agent2.conf -t adaptec.raid[health,pd,1,0]
adaptec.raid[health,pd,1,0] [s|Online]

A test with zabbix_get is also working:

root@MON01:/install/zabbix# zabbix_get -s 10.152.104.10 -k adaptec.raid[health,pd,1,0] --tls-connect=psk --tls-psk-identity=ULBPSKBLANPAINSERVER --tls-psk-file=/install/zabbix/BLANPAINSERVER.psk
Online

However, the data in the web UI remain empty. When I "Execute now" the item in the web UI, I get:

Details Cannot send request
Cannot send request: wrong item type.

How can this difference be there?

Let me know if you need more data. Zabbix version is 5.4.10,

Cheers,

BC

[bcnx]

I found the problem, seems that the template uses active checks in stead of normal one. The error message in the web UI is not really intuitive, resulting into me not getting the real problem immediately.