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Zabbix interface status remains Unknown

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  • LetsSee
    Junior Member
    • Aug 2022
    • 3

    #1

    Zabbix interface status remains Unknown

    Hi,

    I am fairly new to Zabbix, I used it before to monitor some home devices and to experiment with it a bit to see if it would be a usefull tool to implement at work, and it is.

    It's the first time I'm trying agents though, and I can't seem to get the Availability to green. After updating from 6.0 LTS to 6.2.1 I do see Active checks green, but the second interface remains unknown.

    Click image for larger version

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    When I try to telnet from the Zabbix server to the server I get connected, but after a few seconds it closes the connection.

    Code:
    telnet 10.155.40.174 10050
    Trying 10.155.40.174...
    Connected to 10.155.40.174.
    Escape character is '^]'.
    Connection closed by foreign host.
    On the server itself I get the error: Cannot process incoming connection: read tcp 10.155.40.174:10050->10.155.40.100:38924: i/o timeout (the port after the .100 address is dynamic so changes).

    I found online some solutions like changing the zabbix_agent2.conf that server=<ip of the zabbix server>. I did that, but that didn't seem to help.

    Is there anything else I can try? Or is this normal behavior?

    I have this on the 2 servers where I installed agent2 on. Zabbix server itself does show green availability (on 127.0.0.1=10050).
  • h.bradley@bse-hq.com
    Junior Member
    • Sep 2022
    • 2

    #2
    Hello,

    Has anyone been able to figure this out? I am having same problem with every server I install agent2 on.

    Comment

    • h.bradley@bse-hq.com
      Junior Member
      • Sep 2022
      • 2

      #3
      Finally figured out I needed to link a template before it would change from unknown to active.

      Comment


      • jon@123
        jon@123 commented
        Editing a comment
        Thanks, helped me to solve the same issue. If non of the template or Items in a template use "zabbix agent" as type but the inter face is still configured for the host with port 10050, you will be able to reproduce the interface "unknown" status.
    • LetsSee
      Junior Member
      • Aug 2022
      • 3

      #4
      How do you mean? Because my servers have templates linked to it, but maybe I am overlooking something.

      Comment

      • killmasta93
        Member
        • Oct 2019
        • 45

        #5
        @[email protected]​ how did you solve this???

        Comment

        • dauntless101
          Junior Member
          • Nov 2015
          • 2

          #6
          Did anyone solve this? I'm show this after upgrading to zabbix-agent2. Active seems to be good to go but still showing 'unknown' for me. Nothing in the agent or server logs about it.

          Comment

          • MatrixV
            Junior Member
            • Mar 2024
            • 5

            #7
            hi, still have the problem after the actualization?

            Comment

            • nivethaa
              Junior Member
              • Sep 2024
              • 11

              #8
              did someone solve this issue ? I have the same problem .

              Comment

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