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  • plop28
    Junior Member
    • Aug 2015
    • 8

    #1

    Can't login after upgrade

    Hello,

    This is the very first time that i encounter problems upgrading Zabbix. I have recently updated a zabbix v5 to v6 without problem.

    Today I wanted to upgrade an old Zabbix 4.0.42 on debian 9 located on external infrastructure.

    I tried to upgrade from debian 9 to debian 10 and then debian 11, fixed some dependencies issues, validated v6 prerequisites and installed the latest Zabbix 6.2.3.
    Database migration process ends successfully in logs. But when zabbix starts, i can't login with my user.
    Users are present in DB and i can see failed login attempts.
    I have tried to reset the default Admin password with no luck too.

    I can't find any useful informations in logs (apache2, syslog, mariadb, zabbix)

    So i have tried to bypass the debian upgrade process by starting with a fresh debian 11 machine, import my old DB, configure zabbix-server.conf.
    but same thing happens, DB migration OK but still can't login.

    Is someone know what could be the problem ?

    Thanks !!
    Last edited by plop28; 27-09-2022, 13:10.
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    I think this should clear your issue.. https://www.zabbix.com/documentation...ssword-hashing

    Comment

    • plop28
      Junior Member
      • Aug 2015
      • 8

      #3
      Hello cyber, indeed, i had reset Admin password but with md5, my bad !
      Thanks for your help !

      Comment

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