How to open Remedy incident ticket from Zabbix

[Azzam]

I am using Zabbix 6.2, and I want to know how to automatically open a Remedy incident ticket based on Zabbix event, can you help me?

[Michał Czerniakiewicz]

Hi Azzam,

Zabbix integration with BMC Remedy is available and being issued official support thread. Please find article about integrating Zabbix with alerting and ITSM systems Its good starting point to understand how you can build such triggers based on webhooks.