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  • tienbm
    Junior Member
    • Jun 2016
    • 11

    #1

    Zabbix send email notify

    Hi all,
    I have problem about zabbix 3.0 send email notify. I cannot send to another user except Admin. How do resolve it?

    Thanks everybody!
  • zalums
    Junior Member
    • May 2016
    • 8

    #2
    Originally posted by tienbm
    Hi all,
    I have problem about zabbix 3.0 send email notify. I cannot send to another user except Admin. How do resolve it?

    Thanks everybody!
    Hi Tienbm,

    Can you please confirm that other users are set up correctly?
    Documntation to follow you can find here: https://www.zabbix.com/documentation...ns/media/email

    Maybe mails are going through but ending up in some Junk folder?

    Comment

    • tienbm
      Junior Member
      • Jun 2016
      • 11

      #3
      Hi,
      Yes, I configed correctly. But when system had problem. I check action log I don't see System send mail to email of user tienbm. I attached some images of config:
      User Admin setup:
      User Tienbm setup:
      Action setup:
      Action log:

      Thanks.

      Comment

      • DmitryL
        Senior Member
        Zabbix Certified SpecialistZabbix Certified Professional
        • May 2016
        • 278

        #4
        Hello tienbm!

        There are some problems with your images.
        Would be very good if you could fix them and add configuration images.

        Best regards,
        Dmitry

        Comment

        • tienbm
          Junior Member
          • Jun 2016
          • 11

          #5
          Originally posted by tienbm
          Hi,
          Yes, I configed correctly. But when system had problem. I check action log I don't see System send mail to email of user tienbm. I attached some images of config. Please see picture below .
          User Admin setup: 11.png
          User Tienbm setup: 12.png
          Action setup: 13_1.png and 13_2.png
          Action log: 14_1.png and 14_2.png
          Thank all.
          I recived a warning: "The message you have entered is too short. Please lengthen your message to at least 10 characters.". I edit my post so I cann't understand this warning
          Last edited by tienbm; 08-06-2016, 00:16.

          Comment

          • DmitryL
            Senior Member
            Zabbix Certified SpecialistZabbix Certified Professional
            • May 2016
            • 278

            #6
            Hello again!

            Sorry, but we might need two more screenshots to help you
            As i can see from last picture. On trigger action you have two operation steps configured.

            Step one: Send email to Admin
            Step two: Send email to tienbm

            There could be some misconfiguration in this steps.
            So please, if it possible, add screenshots.

            Or you could just try delete second Operation step.
            And edit first one like my example:



            Best regards,
            Dmitry
            Last edited by DmitryL; 07-06-2016, 09:36.

            Comment

            • tienbm
              Junior Member
              • Jun 2016
              • 11

              #7
              Hi,
              I tried but Zabbix is only send email to Admin. I attach some picture to describe the problem.

              Thanks
              Last edited by tienbm; 12-06-2016, 10:10.

              Comment

              • zabx_ks
                Member
                • May 2016
                • 48

                #8
                Hi tienbm,

                Have you tried to send notification ONLY to that 2nd user?
                Try to remove admin from "Send to Users" and see what's going on.

                zabx_ks

                Comment

                • tienbm
                  Junior Member
                  • Jun 2016
                  • 11

                  #9
                  Hi,
                  I tried remove user Admin from " send to users". When remove Admin from it, action don't send email to Guest user.

                  Thanks.
                  Last edited by tienbm; 12-06-2016, 10:10.

                  Comment

                  • zabx_ks
                    Member
                    • May 2016
                    • 48

                    #10
                    tienbm,

                    That's weird.....

                    Maybe try to increase DebugLevel= for this case and check if something new appears in logs about this notification.

                    zabx_ks

                    Comment

                    • DmitryL
                      Senior Member
                      Zabbix Certified SpecialistZabbix Certified Professional
                      • May 2016
                      • 278

                      #11
                      Hello again!

                      I think i found a problem!
                      Do you have at least read permissions set to guest user for the host of that trigger?
                      • Zabbix sends notifications only to those users that have at least 'read' permissions to the host that generated the event. At least one host of a trigger expression must be accessible.

                      Comment

                      • tienbm
                        Junior Member
                        • Jun 2016
                        • 11

                        #12
                        Yeah !
                        Dmitryb is corrected. The problem resolved.

                        Thank for all .

                        Comment

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