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Trigger problem - Clipboard Users Service

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  • Hakuna
    Junior Member
    • May 2023
    • 8

    #1

    Trigger problem - Clipboard Users Service

    At the outset, I will point out that I am a relatively new zabbix administrator in my company.We are using self hosted version and client with problem has installed zabbix agent 2 v6.4.2 on the server.

    Most triggers work correctly, but with one I have a big problem.

    Service "cbdhsvc_1a0be4e617" (Zwischenablage-Benutzerdienst_1a0be4e617) is not running (startup type automatic delayed)
    Service "cbdhsvc_1a6145c" (Zwischenablage-Benutzerdienst_1a6145c) is not running (startup type automatic delayed)
    Service "cbdhsvc_1b152c71" (Zwischenablage-Benutzerdienst_1b152c71) is not running (startup type automatic delayed)

    and about 300 more same warnings with just different number of Zwischenablage-Benutzerdienst (German name for Clipboard Users Service) and every day are coming few more.

    I turn them off every day so that they don't obscure other messages that are more important to me.
    However, turning them off every day is quite cumbersome and leads to nothing.

    Can I (and how) permanently disable this trigger for this type of service ?

    ​Thank you in advance.
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    Modify template macros. Add that service (cbdhsvc_.*) to ignore list.

    Comment

    • Hakuna
      Junior Member
      • May 2023
      • 8

      #3
      I added in a Discovery rule on Tamplate -> windows services discovery -> Filter -> cbdhsvc_[a-zA-Z0-9]*
      It's working!
      Thank you.

      Comment

      • will.lawrence
        Junior Member
        • Oct 2023
        • 6

        #4
        Originally posted by Hakuna
        I added in a Discovery rule on Tamplate -> windows services discovery -> Filter -> cbdhsvc_[a-zA-Z0-9]*
        It's working!
        Thank you.
        Hi Hakuna,

        What did you use in the Macro box when you added this filter?

        I have tried {#SERVICE.NAME} and matches cbdhsvc_[a-zA-Z0-9]* but it doesn't seem to be ignoring the clipboard service!

        Comment


        • RobinH
          RobinH commented
          Editing a comment
          Hey!

          I have set the filter to "does not match" in order not to include it in my discovery.

          But it is important to delete the items that have been discovered before for the clipboard service, otherwise you will receive warnings on these because they are included in the list and thus also have a trigger.
          I just tested it myself about 5 minutes ago. Works perfectly.​
      • plissj@cotsworks.com
        Junior Member
        • Nov 2023
        • 12

        #5
        So im having the same issue,

        I believe I need some more clarification on how to do this

        Modify template macros. Add that service (cbdhsvc_.*) to ignore list as stated by cyber

        Comment

        • Hakuna
          Junior Member
          • May 2023
          • 8

          #6
          Sorry, didn't see the aftermath messages. I think RobinH has already explained it.

          Comment

          Working...