Triggers work but not all Email actions

[martins.felipe]

Dear all,

I have some triggers monitoring parameters like, CPU, RAM, SWAP, DISK, ETHs from 4 types of server: Solaris, Linux, Windows and Switches.
I know that my triggers work because I see their reports by clicking at "Reports/Most busy Trigger Top 100". I have a e-mail alert Action for each alarm, it sends me an email whenever a certain alarm is TRUE (Alarm Value=ON). The problem is that I only received Disk alerts from one single machine, even if other machines have different alarms like disk, cpu, ram and so on.
I don't know what can be that, for me the most impressive think is that i have many machines with disk alarms, and my disk alarms are all centered at on single Trigger, even though I only receive disk alerm from one single machine. How is that possible ? All my triggers are like this (cpu, ram, etc, with their proper trigger description):

Condition:
Host group = "Windows Servers"
Trigger description like "Windows Disk"
Trigger value = "ON"

Send Messages to
Zabbix administrators

Subject
{TRIGGER.NAME} on Server {HOSTNAME}

Repeats
10

Status
Enabled


[]'s

[Calimero]

If you check Monitoring > Actions and Monitoring > Events, can you see the different triggers and actions ?
Those screens show you the history of trigger activation and action "execution".

In Monitoring > Actions, are all emails flagged as "sent" ?

Any errors in the zabbix server logfile ?

[martins.felipe]

At Monitoring > Actions I can see that the e-mails were sent, but due to my 10 repeat limit they're no more. I can see also that i receive alarms only from the host i talked about, that one with disk alarm. There is no e-mail alert from any other host in any other alarm.
At Monitoring > Events I see that all the alarms are normal from every host, even those i don't receve e-mail alerts. Some alarms from some hosts are ON and some are OFF.
At this moment I'm having some RAM alarms from my internal Antivirus Server but i'm receiving no mail from this ACTION. For me the most wierd thing is that all my disk alarms are controlled by a single Action and a Single Trigger, even if i have many hosts suffering a DISK FULL Alert I only receive e-mail alarms from only ONE host ...
In zabbix serverlog files i see nothing about not sending mails. What string do I look for ?

[ ]'s
Phil

[martins.felipe]

Another Information

When I try to telnet my e-mail server from my zabbix server i can send mails:

root@beholder:/tmp# telnet 200.255.15.205 25
Trying 200.255.15.205...
Connected to 200.255.15.205.
Escape character is '^]'.
220 domino1.azulseguros.com.br ESMTP Service (Lotus Domino Release 6.5.5FP1) ready at Wed, 22 Nov 2006 14:49:54 -0200
helo zabbix.com
250 domino1.azulseguros.com.br Hello zabbix.com ([32.94.155.11]), pleased to meet you
mail from: <[email protected]>
250 [email protected]... Sender OK
rcpt to: <[email protected]>
250 [email protected]... Recipient OK
data
354 Enter message, end with "." on a line by itself
test message
.
250 Message accepted for delivery

[Calimero]

For the zabbix log file, I'm not (yet ?) a zabbix expert but if you switch logging to Debug level, you'll have more info on how things are evaluated. But beware zabbix is really verbose in this mode.

Another thing to check is the severity you've defined for your triggers: are they all the same level among triggers ?
Does that severity level match what you've selected when creating the email media ?

[martins.felipe]

I discovered the problem. I don't know why this happens but when I configure the name of the triger with the option "TRIGGER" pointing directly the trigger I want to use, the alarms simply don't work, when I change them to "TRIGGER NAME" to input a name at the "LIKE" space, is works fine. Now it's working. Thanks for the hand.
Related to conditions, all my conditions are made by Status, i've also tried before the conditions by Severity, but all my alarm severities are the same.

Thansk for the help