Alert email.. unknown

[gbiondi]

Hi,

I test zabbix V3.2 mounted on Centos 7..
When receive a email alert, Always have some 'unknown' in value like this:

Trigger: 172.18.164.254 is unavailable by ICMP Trigger status: PROBLEM Trigger severity: Average Trigger URL:

Item values:

1. ICMP ping (172.18.164.254:icmpping): Down (0) 2. *UNKNOWN* (*UNKNOWN*:*UNKNOWN*): *UNKNOWN* 3. *UNKNOWN* (*UNKNOWN*:*UNKNOWN*): *UNKNOWN*

Original event ID: 24001


Have some idea?

All the best.

GB

[Atsushi]

What kind of trigger are you setting up?
Are multiple items used in the trigger expression?

If the trigger expression contains only one item, only one value is set in mail.
After the second value, it becomes UNKNOWN.
The default message corresponds to three items so that it can correspond to complicated trigger expressions.

If you have a trigger expression that uses more than four items, it is better to add macros to the default message.

[gbiondi]

Ok.. Understad.. Thank you.