Notifications on triggers sent including old item values

[christiananton]

Hi!

Recently I have some trigger's notifications set up sending along with the e-mail (as part of the message body) the item's value, using the macro {ITEM.VALUE1}. This is working fine so far, but in many cases I have been noticing that the value sent with the message is not the one that was current at the moment of sending the notification: for example, this notification I got:

Trigger: Zabbix agent on somesecrethostname is unreachable for 10 minutes
Trigger status: PROBLEM
Trigger severity: Average
URL: http://zabbix.my-company.com

Item values:

1. Agent ping: Up (1)

The trigger says the host is down for over 10 minutes, but the item value it sent along is "up". I have also noticed that in some other constellations.

How can this happen? Can it be the item value gets updated right after the notification is sent out and doesn't therefore get sent out with the right value?

Is there any way to fix that?


Thanks


Christian