Python script in /externalscripts not found

[arrayown]

Hello all,

First time posting. Been using Zabbix for over a year. Thank you for such a great piece of software!

I am trying to setup Zabbix to collect information from certain Wowza servers. I am using this code from this Github repo:

https://github.com/vicendominguez/wowza-zabbix-template

I am running Zabbix 3.0.7 on Ubuntu 14.04. I installed Zabbix via Zabbix Repo PPA.

I set everything up correctly but I'm still getting the following error in /var/log/zabbiz/zabbix_server.log and item becomes "Not Supported" thereafter:

... item "WOWZA-SERVER:getWowzaInfo.py["-u","{$WOWUSER}","-p","{$WOWPASS}","-h","{HOST.CONN}","-P","8086","-a","appnum"]" became not supported: Received value [sh: 1: /usr/lib/zabbix/externalscripts/getWowzaInfo.py: not found] is not suitable for value type [Numeric (unsigned)] and data type [Decimal]
... item "WOWZA-SERVER:getWowzaInfo.py["-u","{$WOWUSER}","-p","{$WOWPASS}","-h","{HOST.CONN}","-P","8086","-a","conn"]" became not supported: Received value [sh: 1: /usr/lib/zabbix/externalscripts/getWowzaInfo.py: not found] is not suitable for value type [Numeric (unsigned)] and data type [Decimal]

This is what I checked to make sure that the file is there and is able to run:

1) Check ownership/permissions:

/usr/lib/zabbix/externalscripts# ls -l
total 4
-rwxr-xr-x 1 zabbix zabbix 1719 Jan  3 00:17 getWowzaInfo.py

(Same ownership on root dir as well)

2) Verify that Zabbix runs as user "zabbix"

zabbix   26958  0.0  0.2 246364 10856 ?        S    00:43   0:00 /usr/sbin/zabbix_server

3) Confirm that script runs fine from SSH with 'zabbix' user:

sudo -H -u zabbix bash -c 'python /usr/lib/zabbix/externalscripts/getWowzaInfo.py -u wowzaUsername -p wowzaPassword -h xxx.xxx.xxx.xxx -a conn' 
168

4) Verify that /etc/zabbix/zabbix_server.conf has correct externalScripts path:

ExternalScripts=/usr/lib/zabbix/externalscripts

The only thing I have not tried is wrapping the Python script in a Bash script but it didn't say in the manual if that is necessary.

Can someone please help me figure this out?

Thank you for your time.

[SBO]

EDIT : Wrong post, will check this out a bit later

[arrayown]

SOLVED: Shebang line

I solved the problem.

The issue was the shebang line on top of the .py script. The Github page had this shebang:

#!/bin/env python

and I changed it to:

#!/usr/bin/env python

I guess it's because I run Ubuntu server and not CentOS so the path is different.

I hope this helps someone and I'm really happy that I can now track my Wowza connections in Zabbix. Thanks again, everyone, for making such a great software!

[ZabbixMan]

I am using the same script as you lol. How did you create a trigger for email alerts using that script?