Unknown metric vm.memory.util Windows by Zabbix agent active

[Pilchu99]

Hello,

I have a problem with the "Windows by Zabbix agent active" template. The "Memory utilization" item is not updating and has the status "Unknown metric vm.memory.util". When I switch the template to "Windows by Zabbix agent", the issue does not occur. Both the Zabbix server and Agent2 are version 7.0.1. This problem does not occur with a host using the "Linux by Zabbix agent active" template. Below is the agent config:
LogType=file
LogFile=C:\Program Files\Zabbix Agent 2\zabbix_agent2.log
Server=my.zabbix.server
ListenPort=10050
ServerActive=my.zabbix.server
Hostname=WINDOWS
Include=C:\Program Files\Zabbix Agent 2\zabbix_agent2.d\
ControlSocket=\\.\pipe\agent.sock
TLSConnect=psk
TLSAccept=psk
TLSPSKIdentity=WINDOWS
TLSPSKFile=C:\Program Files\Zabbix Agent 2\psk.key
ForceActiveChecksOnStart=1
Include=.\zabbix_agent2.d\plugins.d\*.conf

Could you please help me resolve this issue?

[Markku]

There is no auto-update for the templates, you need to consider updating them one by one if needed.

Markku

[Markku]

In the latest 7.0 template (https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/os/windows_agent_active/template_os_windows_agent_active.yaml?at=refs%2Fhe ads%2Frelease%2F7.0) there is a calculated item for vm.memory.util:

 - uuid: 9b62965a4670472b8c672dc1021bb8fd
   name: 'Memory utilization'
   type: CALCULATED
   key: vm.memory.util
   value_type: FLOAT
   units: '%'
   params: 'last(//vm.memory.size[used]) / last(//vm.memory.size[total]) * 100'
   description: 'Memory utilization in %.'

So maybe update the template? How is your current "Memory utilization" item configured?

Markku

[Pilchu99]

Markku,
Thank you so much, it was that. My template was out of update. I didn't know that i have to manually update templates. Is there any method to automate this or can i bulk update all templates to 7.0?

[Markku]

There is no auto-update for the templates, you need to consider updating them one by one if needed.

Markku

[Pilchu99]

thanks for the explanation

[jhboricua]

I wonder what is the rationale for not having the same key for memory utilization between Linux (vm.memory.utilization) and Windows (vm.memory.util) in the official templates, as they do for cpu utilization (system.cpu.util). Always end up having to modify the template to make them the same and not break my dashboards.