We would like to set up a delay for trigger actions before they become a problem. Just in case the issue resolved itself quickly. We don’t want to affect SLA.
Example: Right now, I have notification set up to send messages after the problem has been created for 1m and 30s. If the problem resolves before then. We won’t get alerted. But the problem that resolved itself in 1m and 30s will affect our SLA. We would like to avoid this. Any ideas on how we can accomplish this?
Example: Right now, I have notification set up to send messages after the problem has been created for 1m and 30s. If the problem resolves before then. We won’t get alerted. But the problem that resolved itself in 1m and 30s will affect our SLA. We would like to avoid this. Any ideas on how we can accomplish this?
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