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TLS connection has been closed during handshake

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  • davidbred
    Junior Member
    • Dec 2012
    • 2

    #1

    TLS connection has been closed during handshake

    We keep experiencing a situation where the zabbix queue spikes up to 36k missing items and when we check the logs we see the following.

    26640:20170210:131226.819 failed to accept an incoming connection: from 10.x.x.x: TLS connection has been closed during handshake

    We know this has happened when there have been networking issues and once the server gets into this state we have to restart the zabbix server service to get it to start working again.

    RHEL 6 server and all agents are using encryption. Just wondering if anyone else has run into this.
  • ayoub
    Junior Member
    • Oct 2017
    • 2

    #2
    Same issue

    Hello,

    I have the same Issue on my agents

    Comment

    • andris
      Zabbix developer
      • Feb 2012
      • 228

      #3
      Originally posted by davidbred
      We keep experiencing a situation where the zabbix queue spikes up to 36k missing items and when we check the logs we see the following.

      26640:20170210:131226.819 failed to accept an incoming connection: from 10.x.x.x: TLS connection has been closed during handshake

      We know this has happened when there have been networking issues and once the server gets into this state we have to restart the zabbix server service to get it to start working again.
      Could be a bug, if server restart is required.
      Consider opening a bug report at https://support.zabbix.com.

      Comment

      • ayoub
        Junior Member
        • Oct 2017
        • 2

        #4
        Resolved for me

        Hello

        I found what was the problem !

        On my Zabbix server, I forgot to set the network mask (NETMASK) so it was 10.1.1.1/32 when it shoud be 10.1.1.1/24

        And I could access it using SSH even with the /32 NETMASK that's why I couldn't detect it from the first sight and even I didn't thought that it was a Network configuration issue on THE SERVER

        Comment

        • Surya.p
          Junior Member
          • Jun 2020
          • 1

          #5
          Can some one plz help me to resolve this
          failed to accept an incoming connection: from x.x.x.x: TLS connection has been closed during handshake

          Comment

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