Exclude from trigger actions

[zaw]

Hello,
im running latest build of zabbix 7. Ive created custom host for web monitoring with custom external script. Ive also created custom triggers with custom message. And everything works..almost. We got universal tirgger action 'Report problems to Zabbix administrators' which is supposed to send all issues to admin alias email, except exluded ones. However, the exclusion doesnt work... Here is how it looks:

So it should report everything, except A-E things listed here. However, its keeps sending emails... If i disable this Action, emails are not sent so i think this is the issue, but i got no idea what issue. Tried to google or ask chatgpt for solution, but none worked. Or if the issue lies somewhere else.. where should i look / how to track whats triggering the notification even tho ive set the exclusions? The Web monitoring host is not included in any template. I dont want it spamming general notification, only custom one from another action...

[ISiroshtan]

With logical OR, if any condition matched it will send notification. So lets say host "Web monitoring" has fired alert. Condition E would be false, yes. But is it "Zabbbix server: Timestamp changed" from condition B? No, it's not, so condition B is True. So you would have "False or True or False or False or False". You have one True, OR condition satisfied, alert send.

If I understood you ask properly, you want to replace all OR with AND. That way only if ALL conditions A-E are satisfied and TRUE would alert be sent.

[zaw]

uh, ok i guess.. i get it and its pretty annoying to configure mutliple exceptions then i guess

[cyber]

Logic is never easy..

[zaw]

well, it should be easy, but its pretty limited in here... could use simple 'if any of below fits, dont send' and one could think doing A or B or C etc would do, but no. need to write whole essay to make 5 exclusions.

[ISiroshtan]

There are ways you can simplify the process, tho majority of them depends on exact infrastructure setup and task you try to solve.

You can designate special tag, and if said tag is present to not send notification. Now you can add said tag to host - no alerts from it will be notified, or add it to specific triggers to not send only those alerts specifically...

You can actually setup proper user permissions and only send notification to specific users that are responsible and have access to those servers...

Your question was not how to optimize it, but how to get a specific scenario to work. Answer is given specifically to that question

[zaw]

There are ways you can simplify the process, tho majority of them depends on exact infrastructure setup and task you try to solve.

You can designate special tag, and if said tag is present to not send notification. Now you can add said tag to host - no alerts from it will be notified, or add it to specific triggers to not send only those alerts specifically...

You can actually setup proper user permissions and only send notification to specific users that are responsible and have access to those servers...

Your question was not how to optimize it, but how to get a specific scenario to work. Answer is given specifically to that question

oh, thanks for idea with tags! havent thought about it, now it sounds stupid simple. will give it a shot