server upgrade 7.0 to 7.2 "Manual intervention is required to complete upgrade!"

[mmarbury]

I just performed a zabbix-server upgrade from 7.0 to 7.2 going by this doc:

https://www.zabbix.com/documentation/current/en/manual/installation/upgrade/packages/debian_ubuntu

After the upgrade I went to check it out in the ui and received this message:



One problem is that I'm using nginx. The other problem is that there is no line in my nginx.conf file regarding the location ot the ui files.
I clicked on the "Upgrade notes for 7.2.0" link at the bottom (https://www.zabbix.com/documentation...e-installation) and got " This topic does not exist yet."

Please help!

[mmarbury]

I figured it out. It's pretty trivial.

If you're running nginx you edit this: /etc/zabbix/nginx.conf

change
set $webroot '/usr/share/zabbix/';
to
set $webroot '/usr/share/zabbix/ui';

systemctl restart nginx.service

[nict]

I'm also having this problem upgrading from 7.0.6 to 7.2. However, I am using apache as the webserver. Unfortunately, the resolution suggested in the screen shot posted above does not help. For example, /etc/httpd/conf.d doesn't exist either before or after the upgrade process. Also, the webserver service is apache2, not httpd.

[mmarbury]

I'm also having this problem upgrading from 7.0.6 to 7.2. However, I am using apache as the webserver. Unfortunately, the resolution suggested in the screen shot posted above does not help. For example, /etc/httpd/conf.d doesn't exist either before or after the upgrade process. Also, the webserver service is apache2, not httpd.

Does your install include:

/etc/zabbix/apache.conf

?

It's been a long time since I've installed the server using Apache but I bet that's the file you need to edit. If not that then maybe /etc/zabbix/httpd.conf. But if you have a conf file in /etc/zabbix, edit that because the install creates a web server conf file in /etc/apache/, /etc/apache2 or /etc/httpd that is just a sym link to that conf file in /etc/zabbix/

[tcweb]

I ran into this as well (ubuntu and apache).

I found the config file, and it looked correct, so I think the installation scripts must have made the proper edits. I restarted apache, and everything worked. All I can figure is that the timing of the installation steps was off, or it missed a step.

# systemctl restart apache2

[thefreshera]

Hi, I have a similar issue. I upgraded to 7.2 and got the correct "Manual Intervention" instructions for nginx (basically sed's /usr/share/zabbix to /usr/share/zabbix/ui in the /etc/nginx/conf.d/zabbix.conf file. However, I'm now getting a default nginx 404 after logging into Zabbix. Do you have any ideas? Did I miss a /ui update in some conf file somewhere? I also do not have that relevant conf file in /etc/zabbix. Thanks!

[wham6264]

I am having this same error and I cannot solve it.

Using Apache2.

I don't have an /etc/http folder.

I do have an /etc/apache2/conf-available and /etc/apache2/conf-enabled.

Here's the configuration file:

# Define /zabbix alias, this is the default
<IfModule mod_alias.c>
    Alias /zabbix /usr/share/zabbix/ui
</IfModule>

<Directory "/usr/share/zabbix/ui">
    Options FollowSymLinks
    AllowOverride None
    Order allow,deny
    Allow from all

    <IfModule mod_php.c>
        php_value max_execution_time 300
        php_value memory_limit 128M
        php_value post_max_size 16M
        php_value upload_max_filesize 2M
        php_value max_input_time 300
        php_value max_input_vars 10000
        php_value always_populate_raw_post_data -1
    </IfModule>

    <IfModule mod_php7.c>
        php_value max_execution_time 300
        php_value memory_limit 128M
        php_value post_max_size 16M
        php_value upload_max_filesize 2M
        php_value max_input_time 300
        php_value max_input_vars 10000
        php_value always_populate_raw_post_data -1
    </IfModule>
</Directory>

<Directory "/usr/share/zabbix/ui/conf">
    Order deny,allow
    Deny from all
    <files *.php>
        Order deny,allow
        Deny from all
    </files>
</Directory>

<Directory "/usr/share/zabbix/ui/app">
    Order deny,allow
    Deny from all
    <files *.php>
        Order deny,allow
        Deny from all
    </files>
</Directory>

<Directory "/usr/share/zabbix/ui/include">
    Order deny,allow
    Deny from all
    <files *.php>
        Order deny,allow
        Deny from all
    </files>
</Directory>

<Directory "/usr/share/zabbix/ui/local">
    Order deny,allow
    Deny from all
    <files *.php>
        Order deny,allow
        Deny from all
    </files>
</Directory>

<Directory "/usr/share/zabbix/ui/vendor">
    Order deny,allow
    Deny from all
    <files *.php>
        Order deny,allow
        Deny from all
    </files>
</Directory>
​

I restarted the whole OS multiple times just in case I missed anything and it's still not working. Any hints?

[iso81tr]

Hello. web pages path changed at Zabbix 7.2 version. So You nessesray following files /etc/apache2/sites-available/000-default.conf and /etc/apache2/sites-enabled/000-default.conf into row "DocumentRoot /usr/share/zabbix" change it "DocumentRoot /usr/share/zabbix/ui". then systemctl restart apache2.service, systemctl restart zabbix-web-service.service

[roteki]

Hi, I have taken all the steps and recommendations from this conversation but still have the same problem: "Manual intervention is required to complete upgrade!"
I am using Ubuntu server 22.04 and Apache and I did the upgrade from 7.0.6

[iso81tr]

https://medium.com/@michael.giesen/z...2-52189fbdaaec

[iso81tr]

https://medium.com/@michael.giesen/z...2-52189fbdaaec