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Zabbix 7.0 Cloud – Agent 2 on Windows auto registers but does not collect data

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  • rogeriopmata
    Junior Member
    • Mar 2025
    • 2

    #1

    Zabbix 7.0 Cloud – Agent 2 on Windows auto registers but does not collect data

    Hi everyone,

    I am using Zabbix Cloud 7.0 to collect data from Windows workstations in a distributed environment. I am using Zabbix Agent 2 with auto registration, which is working correctly.

    However, I noticed that some hosts auto register successfully, but data such as RAM, disk, and other metrics remain empty in Zabbix.

    Checking the agent logs, I see recurring messages like these:

    2025/03/17 16:20:29.013447 [101] cannot connect to [server-address:10051]: dial tcp: lookup server-address: no such host
    2025/03/17 16:20:29.013447 [101] active check configuration update from host [BQK-TAA01] started to fail
    2025/03/17 16:20:34.038266 [101] active check configuration update from [server-address:10051] is working again
    2025/03/17 16:22:34.016769 [101] cannot connect to [server-address:10051]: dial tcp: lookup server-address: no such host
    2025/03/17 16:22:34.017295 [101] active check configuration update from host [BQK-TAA01] started to fail
    2025/03/17 16:22:39.046652 [101] active check configuration update from [server-address:10051] is working again

    What I have tested so far:
    - Restarted the agent service on the affected host.
    - Tested connectivity to the Zabbix server from the host manually, no issues.
    - Firewall does not seem to be blocking communication, since the host successfully auto registered.
    - Other hosts using the same template are working correctly.

    What could be causing this issue? Any suggestions for further troubleshooting?

    Thanks!
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