Windows host not retreiving UserParameter values

[xmfreak]

We've been using Zabbix for over a year with Linux hosts, but we are facing an issue monitoring a Windows Server 2012 machine. Everything is working except for the items defined as UserParameter or Zabbix trapper items. For some reason these values doesn't get to the server.

I even tried to copy and paste the system.test line but it doesn't work either. Here are some of the items we defined and are not working:

# Example: UserParameter=system.test,echo 1
UserParameter=pingt[*],echo $1
UserParameter=ping,echo "AS"
UserParameter=system.test,echo 1
UserParameter=EasyWmsQueue,echo 1
UserParameter=EasyWmsCarriers,C:\ZabbixScripts\tes t2.bat

If I try to use zabbix_get, I receive a blank value:
C:\zabbix_agents_3.2.0.win\bin\win64>zabbix_get.ex e -s 127.0.0.1 -k system.test

But I know zabbix_get is working if I try to retreive another value, for example a non-valid value:
C:\zabbix_agents_3.2.0.win\bin\win64>zabbix_get.ex e -s 127.0.0.1 -k system.ping
ZBX_NOTSUPPORTED: Unsupported item key.

Or the agent version:
C:\zabbix_agents_3.2.0.win\bin\win64>zabbix_get.ex e -s 127.0.0.1 -k agent.version
3.2.0

When I set the debug level at maximum I can see it actually executes the command but cmd is returning an empty array: '[]'

And when using a trapper item it just returns an error:
C:\zabbix_agents_3.2.0.win\bin\win64>zabbix_sender .exe -vv -z zproxy01.privaliap
ro.aws -p 10051 -s Test-host -k TestItem -o 1
zabbix_sender.exe [11320]: DEBUG: answer [{"response":"success","info":"processe
d: 0; failed: 1; total: 1; seconds spent: 0.000019"}]
info from server: "processed: 0; failed: 1; total: 1; seconds spent: 0.000019"
sent: 1; skipped: 0; total: 1

Any idea? I've been using userparameters and trappers on other hosts with no problems at all. What can be causing the issue?

[ovas]

Hello xmfreak!

UserParameter=test.windows.item,echo "yes" > C:\Users\User\Desktop\zabbix_agents_3.2.0.win\test .txt
This one worked for me just fine, for example. Can you please try?

[xmfreak]

Hi, sorry for the late answer, I've been on holidays. It doesn't work, I don't know what else to try, I think I'll give up on this, I will try some other workaround to monitor the value I need.

Thank you!