PagerDuty returned a non-JSON object.

Shaman0S

Junior Member

Joined: Sep 2022

Posts: 11
#1

PagerDuty returned a non-JSON object.

11-06-2025, 13:56

Have setup integration in accordance https://www.zabbix.com/integrations/pagerduty
Have checked Action log.
It shows failed actions with error "PagerDuty notification failed : incorrect response. PagerDuty returned a non-JSON object."
Same error in zabbix_server.log

Please help to troubleshoot further.
TA
Tags: None
Shaman0S

Junior Member

Joined: Sep 2022

Posts: 11
#2

11-06-2025, 15:45

So the issue is with template.

Source of media_pagerduty.yaml - Zabbix - ZABBIX GIT

https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/media/pagerduty/media_pagerduty.yaml#12

Seems to be fixed in ZBXNEXT-9809

Feel free to update relevant template for media type.
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