Item became not supported

[orachimary]

Hi guys!

I create item to parse log file. All configs get from zabbix documentation.
But in zabbix_server.log i see followings:

3153:20170604:134557.056 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became supported
  3152:20170604:134714.594 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became not supported: Cannot obtain information for file "/var/log/zabbix/zabbix_server.log": [2] No such file or directory
  3153:20170604:134728.693 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became supported
  3153:20170604:134914.542 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became not supported: Cannot obtain information for file "/var/log/zabbix/zabbix_server.log": [2] No such file or directory
  3152:20170604:134928.722 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became supported
  3152:20170604:135114.718 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became not supported: Cannot obtain information for file "/var/log/zabbix/zabbix_server.log": [2] No such file or directory
  3153:20170604:135128.809 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became supported
  3153:20170604:135313.910 item "Zabbix server:log[/var/log/zabbix/zabbix_server.log]" became not supported: Cannot obtain information for file "/var/log/zabbix/zabbix_server.log": [2] No such file or directory

i double checked file and permission. Can anyone explain what's going on?

[ovas]

Hello orachimary!

It is not a very good idea to try to monitor Zabbix server log file IMHO. What if you enter DebugLevel 4 or even 5?

You could check SElinux status. Is it running? Is it not blocking access to the log file?
You could check hostname configuration on the agents across your network. Aren't there multiple agents with the same hostname configured?

[orachimary]

I use debian, so no SELinux. Agent located on the same server where zabbix server is.

[burakkiymaz]

Hello,

I am getting same problem. Are there any solution about it?

  6304:20190425:104401.992 item "Zabbix server:log[/home/zabbix/errmessage.log]" became supported
  6297:20190425:104523.720 item "Zabbix server:log[/home/zabbix/errmessage.log]" became not supported: Cannot obtain information for file "/home/zabbix/errmessage.log": [2] No such file or directory
  6302:20190425:104801.200 item "Zabbix server:log[/home/zabbix/errmessage.log]" became supported
  6302:20190425:104906.539 item "Zabbix server:log[/home/zabbix/errmessage.log]" became not supported: Cannot obtain information for file "/home/zabbix/errmessage.log": [2] No such file or directory
  6303:20190425:105201.095 item "Zabbix server:log[/home/zabbix/errmessage.log]" became supported
  6303:20190425:105306.653 item "Zabbix server:log[/home/zabbix/errmessage.log]" became not supported: Cannot obtain information for file "/home/zabbix/errmessage.log": [2] No such file or directory
  6303:20190425:105601.141 item "Zabbix server:log[/home/zabbix/errmessage.log]" became supported

While I create new item with same key, item status getting enable. After then about interval time it's getting "not supported" again. But the log file still readable and I cannot use trigger function becuse of not supported status. Is it a bug?

Thanks a lot...