Email to a specific user upon a specific trigger

[danielitm]

Hello,

I'm currently trying to implement a trigger that sends an email when a certain action occurs. Unfortunately, this only works for host groups and groups/users, but not when I select only a trigger as a condition.

Here I have created an example to receive an email no matter what happens on the test server. The problem is generated, but I don't see that the trigger action has been executed:
Can someone help me or tell me how I can debug this?

[Tymon]

Hi,

Do you actually see the event appear in Monitoring -> Problems when one of those triggers fires?
If you do so - does anything show up in Monitoring -> Problems -> Actions for that event?

[danielitm]

I see the problem but no actions:

[Tymon]

Hi,

In that case, could you provide me screenshot of your action condition? It seems it might be a bit imprecise.

[danielitm]

Sure. I've limited it to one trigger; changing packages is also relatively easy to trigger.

[Tymon]

Thanks for the screenshot. The setup looks fine, but the condition "Trigger equals..." can be too strict.
Zabbix requires the full trigger name to match exactly, so even a small difference can prevent the action firing.
Try changing it to " Trigger contains Number of installed packages has been changed" and to make it specific to one host, you can add second condition "Host equals test-linux-001.itd-testing".

[danielitm]

I selected the trigger from the dropdown list, so shouldn't it match 100%? I can't manually enter anything there either, I can only select from the list.