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How should cause and symptom setting work?

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  • markosa
    Senior Member
    Zabbix Certified SpecialistZabbix Certified ProfessionalZabbix Certified Expert
    • Aug 2022
    • 104

    #1

    How should cause and symptom setting work?

    Hello to everyone

    i'm bit puzzled with cause-symptom setting and documentation doesnt say it clearly...
    For example, i have 5 hosts with ping monitoring and 1 of them is gateway for 4 other, gw goes down and then those 4 are unreachable and i select alarms from those 4 hosts and click alarm of gw and select "Mark selected as symptoms", this goes as defined in manual and all is good.
    Then those alarms clear and after a while appears again(gw goes down), now I need to do same again, redefine cause-symptom pairs. Is that a way how it should work? Pretty useless feature if so...
    Items and triggers come from template if that matters.
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    After a while you have separate incident, so you need to redefine those... At least thats how I understand it... Zabbix does not know relations between hosts to mark them automatically...

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    • markosa
      Senior Member
      Zabbix Certified SpecialistZabbix Certified ProfessionalZabbix Certified Expert
      • Aug 2022
      • 104

      #3
      Silly me, I thought it would create relation between triggers and do that automatically once human has done that one time. So, it's useless feature...

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