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Alert script or remote command

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  • marc55
    Junior Member
    • Sep 2014
    • 18

    #1

    Alert script or remote command

    HI, we want to connect zabbix to our ITSM tools. I can see two methods.
    Using alert script (script is run by server)
    Using remote command (script is run by agent).
    I wonder what is the recommanded method or there is no difference?
    What I saw:
    -- Remote command --
    no timeout cause using system.run(,nowait)
    no indication on remote command status result

    -- Alert script --
    Timeout max = 30s
    Status result

    Any other limitation or restriction that could make the difference?
    Regards,
    Marc
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