We are using Zabbix 7.0.18.
I have two trigger actions:

The 'Network team notifications' action works well for sending notifications by email to all users who are a member of the 'Network' group. Additionally, I'm trying to set up the high-priority action that sends a Teams notification via a webhook, but it doesn't seem to work as expected. I have a user called 'Network-priority' set up with its own webhook media type which has been tested successfully.
If I add my user 'Network-priority' to the 'Network' group, messages are sent as expected. This seems to prove that the user (and its media type) is working. However, I want this action to fire only when high severity triggers are received. The 'Network team high-priority notifications' action does not work. Here's what I've tried:
- Changing conditions; using tags, using host group, and using trigger severity
- Duplicating the "Network team notifications" action and adding teams notification to user "Network-priority"
- Adding to action "Network team notifications" the teams notification to user "Network-priority"
- Playing with the step sequencing of the actions, and disabling the "Network team notifications" action
- Creating new group, putting "Network-priority" user in that group, and referencing the group instead of the user
- Editing the "Network team notifications" action and replacing the existing email notification with a Teams notification to "Network-priority" user
What am I missing?
I have two trigger actions:
The 'Network team notifications' action works well for sending notifications by email to all users who are a member of the 'Network' group. Additionally, I'm trying to set up the high-priority action that sends a Teams notification via a webhook, but it doesn't seem to work as expected. I have a user called 'Network-priority' set up with its own webhook media type which has been tested successfully.
If I add my user 'Network-priority' to the 'Network' group, messages are sent as expected. This seems to prove that the user (and its media type) is working. However, I want this action to fire only when high severity triggers are received. The 'Network team high-priority notifications' action does not work. Here's what I've tried:
- Changing conditions; using tags, using host group, and using trigger severity
- Duplicating the "Network team notifications" action and adding teams notification to user "Network-priority"
- Adding to action "Network team notifications" the teams notification to user "Network-priority"
- Playing with the step sequencing of the actions, and disabling the "Network team notifications" action
- Creating new group, putting "Network-priority" user in that group, and referencing the group instead of the user
- Editing the "Network team notifications" action and replacing the existing email notification with a Teams notification to "Network-priority" user
What am I missing?