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  • linuxgfx
    Junior Member
    • Aug 2017
    • 5

    #1

    Zabbix after upgrade issues

    Hi there, after successfully upgraded from Zabbix 3.2 to Zabbix 3.4, i am unable to edit the dashboard widgets nor create new ones. The save button simply does nothing.
    I have tried purging the browser cache and tried with Safari, Google Chrome and Firefox. same result. anyone else is experiencing the same?
  • allexpetrov
    Senior Member
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • May 2017
    • 361

    #2
    Hi linuxgfx,
    which version do you have 3.4.1 or 3.4.0 ? However I've checked and there was no issue on both of them. And what about the behavior of [Add Widget] or [Cancel] buttons?

    Regards,
    Alex!

    Comment

    • linuxgfx
      Junior Member
      • Aug 2017
      • 5

      #3
      Originally posted by allexpetrov
      Hi linuxgfx,
      which version do you have 3.4.1 or 3.4.0 ? However I've checked and there was no issue on both of them. And what about the behavior of [Add Widget] or [Cancel] buttons?

      Regards,
      Alex!
      Thank you, i have 3.4.1 but same problem since 3.4.0. Also unable to add new widgets, it shows a spinning cirle over and over for hours.
      Thanks!

      Comment

      • allexpetrov
        Senior Member
        Zabbix Certified Trainer
        Zabbix Certified SpecialistZabbix Certified Professional
        • May 2017
        • 361

        #4
        Actually we can start troubleshooting from reading your apache logs and trying to find some errors there, or you can re-install the web interface (create a backup of the /etc/zabbix/web/zabbix.conf.php file if you want).


        Regards,
        Alex!

        Comment

        • linuxgfx
          Junior Member
          • Aug 2017
          • 5

          #5
          Originally posted by allexpetrov
          Actually we can start troubleshooting from reading your apache logs and trying to find some errors there, or you can re-install the web interface (create a backup of the /etc/zabbix/web/zabbix.conf.php file if you want).


          Regards,
          Alex!
          Thank you alex, Apache and Zabbix server reports no error at all.
          Here is the access log pointing the modification i was trying to make:

          [29/Aug/2017:17:11:56 +0200] 93.115.35.93 TLSv1.2 ECDHE-RSA-AES256-GCM-SHA384 "POST /zabbix/jsrpc.php?output=json-rpc HTTP/1.1" 62
          [29/Aug/2017:17:11:59 +0200] 93.115.35.93 TLSv1.2 ECDHE-RSA-AES256-GCM-SHA384 "POST /zabbix/zabbix.php?action=dashbrd.widget.update HTTP/1.1" 1762

          Uninstalling then reinstalling the web interface wouldn't void my roles and accounts already setup?
          Thanks

          Comment

          • linuxgfx
            Junior Member
            • Aug 2017
            • 5

            #6
            Just reinstalled the zabbix-web and zabbix-web-mysql but the same problem occurs.
            Any clues?
            Thanks!

            Comment

            • allexpetrov
              Senior Member
              Zabbix Certified Trainer
              Zabbix Certified SpecialistZabbix Certified Professional
              • May 2017
              • 361

              #7
              Originally posted by linuxgfx
              Just reinstalled the zabbix-web and zabbix-web-mysql but the same problem occurs.
              Any clues?
              Thanks!
              Could you please list all installed php components?

              Regards,
              Alex!

              Comment

              • linuxgfx
                Junior Member
                • Aug 2017
                • 5

                #8
                Originally posted by allexpetrov
                Could you please list all installed php components?

                Regards,
                Alex!
                Hi Alesx, here are the php packages installed:
                php-5.4.16-42.el7.x86_64
                php-mbstring-5.4.16-42.el7.x86_64
                php-pdo-5.4.16-42.el7.x86_64
                php-cli-5.4.16-42.el7.x86_64
                php-ldap-5.4.16-42.el7.x86_64
                php-bcmath-5.4.16-42.el7.x86_64
                php-mysql-5.4.16-42.el7.x86_64
                php-xml-5.4.16-42.el7.x86_64
                php-common-5.4.16-42.el7.x86_64
                php-gd-5.4.16-42.el7.x86_64

                Thanks!

                Comment

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