Ad Widget

Collapse

Delay or lack of the event under Problems for FortiGate firewall

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • it.tech
    Junior Member
    • May 2021
    • 29

    #1

    Delay or lack of the event under Problems for FortiGate firewall

    Hello colleagues,
    I ran into a weird situation, upgraded recently to LTS 8.0, added devices mostly Fortigate firewalls using a built-in template FortiGate by SNMP. Added triggers with associated alerts to receive them by SMS. First observation which is more important, I don't see this event under Dashboards -> Problems. I do believe it has to do with the template and the device model which is FGT70G because I don't see this interface number under the list of interfaces. it is actually port6 and I don't see any, example:

    interface:
    a b default-mesh internal l2t.root loopback naf.root port1 port2 port3 port4 port5 SEC ssl.root Staff-WiFi Voice wan1 wan2 WiFi-Guests WiFi-MGMT

    What drives me nuts is that SMS alert does mention that this is interface port6 that went down. And second observation comes with the surprise, the event does show up in the list of Problems only after the interface was physically brought up again. And finally, I'm not getting SMS alert about the recovery operation. I see an error under the Action saying "Failed". I have to admit that I created custom message on the recovery operation because previously I was receiving empty messages. So, would appreciate an advice on all the above

    Eugene
    Last edited by it.tech; Today, 19:59.
Working...