Sending Trapper Messages in Alerts

[cstackpole]

Hello,
I have a program that was created in house that needs to have its status events monitored. So I set things up so that it calls zabbix_sender with the right parameters and I set up a trapper on the server.

This works well.

We just adapted it to send out messages when the program requires special attention. So I set up a trigger on the key words and had it send out emails and thought I was done but I am not getting what I had hoped for. I can get the status (ON|OFF) or the key or the id but I can not seem to get the actual message that was posted in the history view of the TRAPPER.

Any ideas?

Thanks guys.

[sbadger]

Have you tried the macro:
{TRIGGER.COMMENT}

in your actions?

[cstackpole]

Hello,
Thanks for the suggestion but that does not work. I think it is because the Zabbix server is still 1.1.1 (1.1.4 is setup on our test systems but we have not migrated the main server over yet). The reason why I think that, is because no matter how hard I look, I dont see that function in the manuals I have so I am guessing it is a new feature (though I could be completly wrong). Nevertheless, {TRIGGER.COMMENT} shows up in the email but I do not get the actual message.

Is there any other way to do this? Or should I just wait till the upgrade?

Thanks for the response.

[Alexei]

Upgrade to 1.1.7. The macro was not supported in early 1.1.x.

[cstackpole]

OK, thats what I thought I might have to do.
Thanks for your help!

[cstackpole]

I finally had a chance to do an upgrade to 1.4 and test out the TRIGGER.COMMENT but so far I am not having any luck. Maybe someone can help me figure out why?

I created a host with no profile called trappertest. I created an item called trapped with a key of trapped of the type Zabbix Trapper with Text being the information. I set up a trigger "trappertest:trapped.nodata(30)#1" and configured it to send me an email with the body:
{HOSTNAME}: {TRIGGER.NAME}: {STATUS}
{TRIGGER.COMMENT}

Back on the command line I run: zabbix_sender MyIP 10051 trappertest trapped "Hello"

Zabbix traps the message, triggers, and the email is sent but I only get "trappertest: trapperMessage: ON" in the email. I don't get the message "Hello".

I believe I have everything set up right, but I still am unable to get the message sent by a trap in the email. Can anyone suggest something I might be doing wrong?

BTW, Props to the Zabbix team. I am really liking all of the changes and updates for 1.4 so far.

Thanks!

[cstackpole]

Horray! I got TRIGGER.COMMENT working. Sadly, I made several changes at once in the settings and I am not certain what I did to fix it

On top of all that, I figured out the solution to the original problem of capturing the data from a log/trapper and sending it along to the email. {your_host.your_trigger.last(0)}
seems to work well though if anyone else has a better solution please post back.

Thanks Guys! Great work on Zabbix!