pb agent 1.4 service_stat

[lorenzo__59]

i am french....

problem gone up information on server windows 2k3 sp2 :

agent 1.1 -> Service state of DHCP client (Dhcp) result : 1 -> ok
agent 1.4 -> Service state of DHCP client (Dhcp) result : no such service (255) -> no ok!!!

agent 1.1 -> Service state of Tina Daemon (tina_daemon) result : 1 -> ok
agent 1.4 -> Service state of Tina Daemon (tina_daemon) result : 255 -> ???


why? there are problems with agent 1.4 ?

[halik]

[...]

why? there are problems with agent 1.4 ?

i think so.

i had the same problem with zabbix agent 1.4. i was trying to monitor processes using service_state. following zabbix documentation the parametr should be real service name but it is not. it works with proces display name for me. it is opposite to the docs exacly.

the problem appears when you have english language windowses and your local language (it is polish in my case). you will have to prepare separate templates for english and separate for locals.

[lorenzo__59]

indeed windows is a version english
I will test what you say

[lorenzo__59]

you put what for key?

me key : proces_display_name[tina_daemon.exe] result --> 255

not change

[halik]

you put what for key?

the proces display name you will find in windows service properities

ie. for snmp service item key should have:
service_state[Simple Mail Transfer Protocol (SMTP)]

[Alexei]

service_state[] is supposed to work with both display name and EXE name.

[lorenzo__59]

configuration item for service state

type: service agent
key: service_state[tina_daemon.exe]
type of information: numeric

agent version of 1.1 ok but bad result version 1.4

[halik]

service_state[] is supposed to work with both display name and EXE name.

is there any chance to change display name to service name?
service name is unique and short, also it is language (location) independent. EXE name is not unique in some cases.

[Alexei]

I confirm that we have a bug here. Good news is that it is fixed 5 minutes ago and the fix will be in 1.4.1.

[halik]

Thank you!

[lorenzo__59]

I confirm that we have a bug here. Good news is that it is fixed 5 minutes ago and the fix will be in 1.4.1.

ok, thank you.

[lorenzo__59]

upgrade zabbix server and agent --> 1.4.1

pb service state Dhcp --> result 1 (ok)

but tina_daemon.exe --> no such service if windows service state or
255 if service state

why?

it's good.

service is tina or not tina_daemon.exe.

[Alexei]

So, it works now, right?

[lorenzo__59]

So, it works now, right?

yes, very good! thank you