We are trying to setup system of control based on website query.
We are monitoring if operator is connected to our system in time periods. If not it should send messege to email
Web monitoring and triggers works ok on this. But action don't work as it should.
I have setuped action:
Trigger = "Webcontrol" AND Trigger value = "TRUE" AND (
Time period in "1-4,08:00-23:00" OR Time period in "5-5,10:00-21:00" OR Time period in "7-7,08:00-18:00")
so out of these periods, trigger is set to TRUE, because there is no operator connected. But on the start of Time period it should send message if the string is not equal to saved one. But it will not send anything:/ I think that it's because there wasn't any change of this trigger.
When there is an disconnect thru the time period, it will send msg ok. But most important thing for us doesn't work :/
How to solve this ? Can anyone help me ?
We are monitoring if operator is connected to our system in time periods. If not it should send messege to email
Web monitoring and triggers works ok on this. But action don't work as it should.
I have setuped action:
Trigger = "Webcontrol" AND Trigger value = "TRUE" AND (
Time period in "1-4,08:00-23:00" OR Time period in "5-5,10:00-21:00" OR Time period in "7-7,08:00-18:00")
so out of these periods, trigger is set to TRUE, because there is no operator connected. But on the start of Time period it should send message if the string is not equal to saved one. But it will not send anything:/ I think that it's because there wasn't any change of this trigger.
When there is an disconnect thru the time period, it will send msg ok. But most important thing for us doesn't work :/
How to solve this ? Can anyone help me ?
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