Cant't get UserParameter working

[mindas]

Hi,

Just installed Zabbix server and client, and feel very impressed about the quality and features (did use Nagios before, don't think will ever be looking back). However, I can't get UserParameter working. Basically, when I add configuration item and make it active, it switches to "Not supported" after a few seconds.

This is my setup:

1) Zabbix server version: 1.4.1 (out-of-the box Ubuntu Gutsy installation)

2) Zabbix agentd is installed on Win2000 machine as a service (same version as of the server).

3) Agentd path to executable (copy-paste from Windows service properties):
"E:\zabbix\zabbix_agentd.exe" --config "e:\zabbix\zabbix_agentd.conf"

4) Excerpt from e:\zabbix\zabbix_agentd.conf:
UserParameter=testecho,java -version
UserParameter=vyre.heap,e:\zabbix\heapused.bat

5) Testing the agentd from the client machine (everything seems to be OK)
E:\zabbix>zabbix_agentd -c e:\zabbix\zabbix_agentd.conf -t testecho

testecho [t|java version "1.5.0_06"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)
Java HotSpot(TM) Client VM (build 1.5.0_06-b05, mixed mode)]

E:\zabbix>zabbix_agentd -c e:\zabbix\zabbix_agentd.conf -t vyre.heap
vyre.heap [t|26057688]

6) But the vyre.heap task cannot be executed from the server. Server log level is set to 4 (debug), and the output is

1016:20071004:153705 Parameter [vyre.heap] is not supported by agent on host [vyre-test1] Old status [0]

Agentd log level is 4, and relevant output is
2044:20071004:153755 Processing request.
2044:20071004:153755 In check_security()
2044:20071004:153755 Requested [vyre.heap]
2044:20071004:153755 Before
2044:20071004:153755 Sending back [ZBX_NOTSUPPORTED]
3008:20071004:153756 Call to PdhCollectQueryData() failed: No data to return.


Another UserParam (testecho) works just fine. I tried increasing timeouts, both in server and client as the heap checking is done via JMX takes a few seconds to finish but it didn't help.

Does anybody know any other ways of tracing the problem? Any advice is much appreciated. Thanks in advance.

Regards,
Mindaugas

[oliverm]

Make sure the HOSTNAME in the HOSTS entry in Zabbix for the server being monitored is the same as the name given to the server in the zabbix_agentd.conf file.

This doesnt have to be a valid name at all, and can included spaces (we use "clientname - servername").

We have had problems on windows clients with spaces in the script path in the userparams entry of the .conf file. Try putting this in a fodler with no spaces or using the 8.3 names (ie c:\progra~1\zabbix~1\ etc)

Olly

[mindas]

Hi Oliver and thanks for your reply.

I've checked the hostname and it seems to be OK.

My point is - if I have two UserParameters defined and one is working while another doesn't - it might be something wrong with the one of the UserParameters, isn't it? However, if I test them from the client (by doing zabbix_agentd -t key), both work correctly and report the data.

The question is, what could be potentially wrong and where to look for an error? How can I know why my zabbix_agentd is Sending back [ZBX_NOTSUPPORTED]?

Thanks again and appreciate your feedback.

[mindas]

I was able to figure this out - it wasn't Zabbix problem, but mine (wrong paths ). Sorry for the unnecessary noice...

[harishgupta111]

Hi

HI mindas,

I am getting the same error. I used ur example and tested with command zabbix_agentd.exe -c c:\zabbix_agentd.conf -t key.in.zabbix.frontend
its showing correct results But still in zabbix its cmng not supported. My test.log file is placed in C:\temp\test.log and my config file is placed in c:\
nd here is the userparameter:
UnsafeUserParameters=1
UserParameter=key.in.zabbix.frontend,C:\temp\test. bat

and my log file is also placed in c:\temp\test.log. Now please tell me what may be the problem?
Thanks in advance

[lippoliv]

Hey there,
if I run "zabbix_agent -t screen.num[mine]" (look http://www.zabbix.com/forum/showthread.php?t=23635) i get ZBX_NOTSUPPORTED...

What can I do? Can Someone use this UserParameter for checking an active Screen Session?

UserParameter=screen.num[*], screen -list | grep -c $1