Managed Service Provider Model

[davewinter]

Zabbix Users,

I am trying to see if Zabbix can be used in a model where multiple customers need to be monitored by a single Zabbix instance, across the internet, where the internal subnetting of the customers may overlap (Customer A = 192.168.1.0/24 and Customer B = 192.168.1.0/24).

I have overcome the internet connectivity by using vtund to create PPP tunnels from monitoring servers I own in the customer LAN back to my main NOC, but I still need to provide to syslog, snmp, and WMI collection at each customer location, then feed that information back up the vtun PPP tunnel to the main NOC montoring server, but keep all the customer data tagged to be separate and be able to report on it separately.

I have trolled the product data for Zabbix but not come up with anything that looked like it performs in the needed method. I hope I am wrong.

[Alexei]

You may either use active checks only or distributed monitoring. In the latter case, one node per customer will probably be required.

[niranjan]

Multiple customer Monitoring

Hi Alexei

I would like to know how the reporting will work if I am using different node (Proxy) for each customer. using one single zabbix server, how can I differentiate the status, reports and alerts for each of the customers.

is there any feature coming up with 1.6 ?

I haven't tested the proxy feature yet which I will be doing soon.

kindly let me know.

[Mikrodots]

Bump.

I am also looking to use an open-source NMS for my MSP and have the same requirements. Monitor multiple companies with the same private subnet and keep them separate for reporting.

davewinter, niranjan, can you report if you have learned more on this?

Thanks,

Mikrodots

[wgoodrich]

You may either use active checks only or distributed monitoring. In the latter case, one node per customer will probably be required.

Which mode of distributed monitoring will address overlapping IP? Can it be achieved with Proxy or must it be done with distributed nodes?

[ramesh]

Any update on the MSP model?

Dear All,

Does Zabbix support multi-tenant monitoring now?

We are a MSP startup and looking for monitoring tool, please help me with this.

Thanks
Ramesh.

[cvee.it]

Any update on the MSP model?

Dear All,

Does Zabbix support multi-tenant monitoring now?

We are a MSP startup and looking for monitoring tool, please help me with this.

Thanks
Ramesh.

bump
Need more reporting functionality for client tenancy.