V 1.4.4: cannot make alert script run

[chrism01]

Guys,

Have set up

Item:

Checksum of /home/zabbix/bin/trigger.dat vfs.file.cksum[/home/zabbix/bin/trigger.dat] 30 7 365 ZABBIX agent Active Integrity

Trigger:

trigger.dat has changed {ZABBIX Server:vfs.file.cksum[/home/zabbix/bin/trigger.dat].diff(0)}>0 High Enabled

Action:

alert_test Trigger = "trigger.dat has changed"
Send message to User "smcits"
Enabled

Under user smcits:

alert_script smcits 1-7,00:00-23:59; NIWAHD Enabled

Media types:
Script alert_script Script name: 'test_zabbix.pl'

Server conf:

# Location for custom alert scripts
AlertScriptsPath=/home/zabbix/bin/


Actual dir:
/home/zabbix/bin


-rwxr-xr-x 1 zabbix users 13509 2008-02-15 11:29 test_zabbix.pl


I get lots of alerts in Zabbix as wanted, but it never fires the script.
What do I need to do to make it fire the script????

Cheers
Chris

[dreas]

What happens if you execute /home/zabbix/bin/test_zabbix.pl directly from the prompt as user zabbix? Does that work fine?

[chrism01]

you may find this hard to believe, but I did try that
and it worked ...
but zabbix won't run it ... grrr

[dreas]

Did you check the Zabbix logs for any errors? Perhaps you can PM me access so I can verify your settings?

[chrism01]

Dreas,
Thx for continuing to help.

There doesn't seem to be any errors.
If you want to tell me what you want to see I can post here or PM (or email ) the log.
I did a short test with DebugLevel=4 and got 6.6MB of log.
I can just send you the relevant section(s) if you want, or the whole thing.
Definitely can't give you direct access.

Cheers
Chris

[dreas]

Have you tried using a simple shell script to see if that is called (instead of your Perl program)?

[chrism01]

I'll give it a shot, although the test perl script is pretty simple right now....


Edit:
test done, results as before ie zabbix updates itself, but doesn't run script (yes it runs manually).

[dreas]

Hmm I really have no clue. As far as I can tell your settings are correct. The Zabbix logs show no clues at all?

[chrism01]

Well, it shows no errors, so I'm guessing one of my settings (see OP above) is incorrect.
Unfortunately I can't find a good step-by-step example, the ones I've found always skip something.

I've attached the relevant portion (DebugLevel=4) of the server log.
Let me know if you want anything else.

Cheers
Chris
PS Just to confirm: triggerid=13066, actionid=4,itemid=20031 look correct when I check the DB.

[dreas]

I checked your posted settings several times but couldn't see an issue. Let's do this step by step. First of all .. is the action triggered? (Monitoring, Actions). What's the status?

[chrism01]

Yep, as per my OP etc, it all works as far as the forms are concerned ie alerts appear under monitoring etc (see also that logfile excerpt), eg:

***********************
Monitor/Events
2008.Feb.25 09:48:51 trigger.dat has changed ON High
2008.Feb.25 09:48:21 trigger.dat has changed OFF High
2008.Feb.25 09:47:51 trigger.dat has changed ON High
2008.Feb.25 09:47:21 trigger.dat has changed OFF High
2008.Feb.25 09:46:51 trigger.dat has changed ON High
2008.Feb.25 09:45:51 trigger.dat has changed OFF High

*************************
Monitor/Actions
2008.Feb.25 11:40:32 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: OFF test alert msging


2008.Feb.25 09:48:51 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: ON test alert msging


2008.Feb.25 09:48:21 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: OFF test alert msging


2008.Feb.25 09:47:51 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: ON test alert msging


2008.Feb.25 09:47:21 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: OFF test alert msging


2008.Feb.25 09:46:51 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: ON test alert msging


2008.Feb.25 09:45:51 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: OFF test alert msging


2008.Feb.25 09:45:31 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: ON test alert msging


2008.Feb.25 09:13:45 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: OFF test alert msging


2008.Feb.25 09:09:51 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: ON test alert msging


2008.Feb.25 09:08:51 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: OFF test alert msging


2008.Feb.25 09:08:45 alert_script sent smcits

Subject: test_alert

trigger.dat has changed: ON test alert msging

*************************
Reports/Avail
trigger.dat has changed 2.1177% 83.9445% 13.9378%

************************
Reports/Most busy triggers top 100
ZABBIX Server trigger.dat has changed High 28


HTH
Chris

[dreas]

Hmm without access I am afraid I cannot help you. According to Zabbix the script does get called

[chrism01]

That's what I was afraid of ... you know what they say about the difference between theory & practice ...

I guess I'll have to figure out which MySQL table to check and write a cron job to track it and generate my own 'alerts'.

Nice to know it's not just me who thinks it 'ought' to be fine.

[dreas]

Just to make sure .. you did test your scripts using the zabbix user right? Not that it's a permission issue or something.

[dreas]

Hmm interestingly I seem to experience a similar issue now. I have 2 scripts .. 1 works fine .. the other one does not seem to be activated (even though it shows in Zabbix the notification is sent). Will test further

You're bad luck!