New HTML5 implementation to IT Services plotting on a tree graph

[dixm]

no root nodes found

Exportando arvore para /tmp/arquivo.txt ...
2013-07-31 10:30:06 Exporting tree.
ERROR: No root nodes were found.

however root nodes do exist, and the /var/www/html/zabbix/conf/zabbix.conf.php is correctly setup and referenced in the __conf.php

thoughts?

the web tool logs in fine- but has no data to view.

[klemens]

same error

[MassimoG]

Um... should it be the case that your PHP parser requires a blank line at the end of the file?
It should not, but anyway, try to add one, and see if it parses correctly.
Just hit ENTER at the end of the file to add a blank line.

Hi,
I have the same error.
In the Apache log I see:

[Wed Jul 31 12:29:20 2013] [error] [client 10.253.42.73] The 5 additional tables will be created in Zabbix database.
[Wed Jul 31 12:29:20 2013] [error] [client 10.253.42.73] PHP Parse error: syntax error, unexpected $end in /usr/share/zabbix—service—tree—master/ajaxLoginMenu.php on line 15, referer: http://10.253.42.57/tm/
[Wed Jul 31 12:29:20 2013] [error] [client 10.253.42.73] PHP Fatal error: Call
to undefined function json_encode() in /usr/share/zabbix—service—tree—master/ajaxServiceTree.php on line 12, referer: http://10.253.42.57/tm
[Wed Jul 31 12:29:40 2013] [error] [client 10.253.42.73] PHP Parse error: syntax error, unexpected $end in /usr/share/zabbix—service—tree—master/ajaxLoginMenu.php on line 15

What have I done wrong?

[r-br]

same error

It seems that this error isn't related to the application itself, but rather to your PHP parser, because there are no syntax errors on that file. So I'm sending you a private message, and we can try to find the root of your problem.

[r-br]

Exportando arvore para /tmp/arquivo.txt ...
2013-07-31 10:30:06 Exporting tree.
ERROR: No root nodes were found.

however root nodes do exist, and the /var/www/html/zabbix/conf/zabbix.conf.php is correctly setup and referenced in the __conf.php

This is the query which is bringing this message:

SELECT DISTINCT(serviceid), name, status
FROM services AS s
INNER JOIN services_links AS l ON s.serviceid = l.serviceupid
WHERE NOT EXISTS (
	SELECT *
	FROM services_links
	WHERE servicedownid = s.serviceid
)

Does it return empty when you run it directly on the database console?

Also, please update the repositories, I've been doing some commits lately, including the internationalization. I'm currently working on the setup stuff, to make it easier to run for the first time.

[dixm]

working now

I now get a nice display - but how do I edit the weight/threshold?

[dixm]

fantastic work by hte way

Are you planning on migrating the hyper view and server tree bar to the new version? as per the old version.

[MassimoG]

I now get a nice display - but how do I edit the weight/threshold?

Hi,
can you explain me how have you sorted it out?

I just installed zabbix appliance, and I still cannot use this..

I am n00b to zabbix, so it is probably me that forgot some steps.

So, you downloaded the two zip files, unzipped them on the zabbix server (in a directory seen by apache2), edited the 2 config files (by the way, which is the value for the api url?) and then?

Do those zip need to be unzipped in the document root of Apache, or inside the zabbix directory?

Why is PHP still complaining that it lacks $END ?

Which is the URL to launch this application?

Thanks

[r-br]

I now get a nice display - but how do I edit the weight/threshold?

I'm glad it worked for you. Use Ctrl+click on a node to edit it.

Are you planning on migrating the hyper view and server tree bar to the new version? as per the old version.

It's possible, but not right now. There are a lot of improvements yet to be made. The thing is fully functional, but there's a lot of things to be improved.

[r-br]

So, you downloaded the two zip files, unzipped them on the zabbix server (in a directory seen by apache2), edited the 2 config files (by the way, which is the value for the api url?) and then?

Yeah, that's it. The daemon, however, doesn't need to be under an Apache directory, since it's intended to run on PHP command line. The API URL usually is the same Zabbix frontend URL, something like "http://10.200.110.10/zabbix".

Why is PHP still complaining that it lacks $END ?

I have no idea, but maybe this?

Which is the URL to launch this application?

You choose it. When you unzip the tree package, it will be wherever you put the tree files.

[MassimoG]

Yeah, that's it. The daemon, however, doesn't need to be under an Apache directory, since it's intended to run on PHP command line. The API URL usually is the same Zabbix frontend URL, something like "http://10.200.110.10/zabbix".


I have no idea, but maybe this?


You choose it. When you unzip the tree package, it will be wherever you put the tree files.

Thanks for your help

Actually I changed API URL following your suggestion, and changed also PHP.INI (in because of short_open_tag - it was exactly that that was throwing the missing $END error message) in /etc/php5/apache2 and then restarted apache2.

Now there are some progresses: no more blank page but this message "Erro ao trazer a lista de servicos. 500: Internal Server Error".

Note that I put English as my language in __conf.php

I can try a Login, but again I get an error "Oops... login attempt has failed. 500: Internal Server Error".

In Apache's log file now I see this:

Fatal error: Call to undefined function json_encode() in /usr/share/zabbix-service-tree-master/ajaxServiceTree.php on line 16

Thanks again for your help!

[r-br]

Actually I changed API URL following your suggestion, and changed also PHP.INI (in because of short_open_tag - it was exactly that that was throwing the missing $END error message) in /etc/php5/apache2 and then restarted apache2.

Good!

Now there are some progresses: no more blank page but this message "Erro ao trazer a lista de servicos. 500: Internal Server Error".

Note that I put English as my language in __conf.php

I can try a Login, but again I get an error "Oops... login attempt has failed. 500: Internal Server Error".

Update your sources, I've made a lot of changes this morning, maybe it has been fixed. Anyway, for authentication, I'm using Zabbix API, so make sure the user has API permission (the user must be in the API group).

In Apache's log file now I see this:

Fatal error: Call to undefined function json_encode() in /usr/share/zabbix-service-tree-master/ajaxServiceTree.php on line 16

Try this.

[klemens]

@r-br ive fixed my issue with not working app adding short_open_tag to php.ini and i have one more question, is it possible to add all IT services in one screen, now i have drop down menu to use what service i want to see

thanks in advacned

[r-br]

@r-br ive fixed my issue with not working app adding short_open_tag to php.ini

Good.

and i have one more question, is it possible to add all IT services in one screen, now i have drop down menu to use what service i want to see

The display is hierarchical, and the division is made by root nodes, ie. the root nodes are chosen on the dropdown to have its children shown. If you want to view all services at once, just create a top root service, and put all the services below it. Thus you'll have a single root node.

[klemens]

thanks, thats what i needed