As an MSP we have multiple clients in our Zabbix system (just migrated from 5.0 to 6.0).
Our office has 2 big screens where there is a dashboard with the "Problems" widget displayed so we can see if there is an active issue by any of the clients.
Our problem is the its not clear from the problem entry in the widget which client the host belongs to. Not everyone has very identifiable hostnames.
The servers are auto-registered and get put in their own host group for the client they belong to.
They use a Windows\Linux monitoring template.
The only automated solution I can see here is to create a template for each client, make a "customer" tag for all triggers and fill it with the customer name.
Then on the Problems widget set the tag as a priority.
This way the tag will show the customer name. This isn't great if someone wants to add a new entry to the template for all customers as it will need to be done to all the templates.
The manual way is to edit every single visible name for every server to include the customer name. This isn't ideal especially with new servers being added.
Anyone has any other suggestions?
Our office has 2 big screens where there is a dashboard with the "Problems" widget displayed so we can see if there is an active issue by any of the clients.
Our problem is the its not clear from the problem entry in the widget which client the host belongs to. Not everyone has very identifiable hostnames.
The servers are auto-registered and get put in their own host group for the client they belong to.
They use a Windows\Linux monitoring template.
The only automated solution I can see here is to create a template for each client, make a "customer" tag for all triggers and fill it with the customer name.
Then on the Problems widget set the tag as a priority.
This way the tag will show the customer name. This isn't great if someone wants to add a new entry to the template for all customers as it will need to be done to all the templates.
The manual way is to edit every single visible name for every server to include the customer name. This isn't ideal especially with new servers being added.
Anyone has any other suggestions?
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