Ad Widget

Collapse

Cisco HTTP SD-WAN Template Issue

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Vame
    Junior Member
    • Aug 2025
    • 2

    #1

    Cisco HTTP SD-WAN Template Issue

    We are getting on all devices we got from the HTTP SD-WAN integration template the following alarm that clear time to time:

    Cisco SD-WAN: There are errors in the 'Get device data' metric

    On the logs we have:
    [ Cisco SD-WAN ] ERROR: Failed to receive data: invalid response status code.


    We use SD-WAN version 20.12.3.1 and template version 7.2

    Looks like it´s not getting the correct information from the API or had some info that It couldn´t process.

    Is there anyone with or had the same issue?

    Thanks in advance
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    Start with identifying, what status code it receives... I would guess, something about timeouts or auth errors or something... Script in that template throws that error, if it receives some other http response code but 200...

    Comment


    • Vame
      Vame commented
      Editing a comment
      Is there any way to get the error from the script, is there any option for activating debugging?
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #3
    It writes to server log... you said "On the logs we see... " There should be more..
    Main item that does authentication contains script which logs codes also..
    Code:
    Zabbix.log(4, '[ SD-WAN API ] [ ' + url + ' ] Received response with status code ' + request.getStatus() + ': ' + response);

    Comment

    Working...