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Veeam B&R template requires service account with backup admin privileges

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  • ezoltan
    Junior Member
    • Feb 2024
    • 26

    #1

    Veeam B&R template requires service account with backup admin privileges

    Hi,

    Hope this will save some time to those struggling to make the Veeam B&R template work with Veeam B&R 13.

    I've just installed the Veeam template from https://git.zabbix.com/projects/ZBX/...ads%2Frelease% 2F6.0. It looks like it hasn't been updated since 22/01/2024, well over 2.5 years.

    I am on VBR 13.1.0.411, Zabbix Server 7.4.0 and a bunch of Zabbix Proxies ranging from 7.4.0 to 7.4.13 running on Ubuntu 24.04.LTS.

    The instructions state:

    Setup
    1. Create a user to monitor the service or use an existing read-only account.
    I found that a read-only account will be denied access and results in the following error:

    Click image for larger version

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    What fixed it for me is giving the user Backup Administrator in Veeam's Users and Roles dialog.

    If the permissions necessary to query certain metrics are higher than Backup Viewer / read-only access then the documentation is incorrect and should be updated to reflect it. Otherwise the bug should be fixed. Veeam 13 has been out for quite some time.

    Did not fiddle with various permission levels.

    Regards,
    Zoltan
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